Wati

How to manage call availability and notifications in Wati

How to set up WhatsApp call routing and post-call automations

How to use contact owner-based routing in Wati

How to enable WhatsApp call recording, transcription, and summaries in Wati

Set up agent availability schedules, configure contact owner-based routing rules, and enable automatic call recording, transcriptions, and post-call automations.

Configuring WhatsApp Call Routing, Availability, and Automations

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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