Summary
As of November 1, 2023, Meta Business Verification is no longer mandatory to increase your WhatsApp API number's messaging limit. You can now increase your messaging limit by messaging 1,000 unique contacts within a 30-day period while maintaining a high-quality rating. However, if you need access to certain features, you may still need to complete Meta Business Verification. This guide will walk you through the verification process.
Instructions
How to Start the Business Verification Process
Step 1: Check Your Business Verification Status
Go to Business Settings in your Meta Business Manager.
Navigate to the Security Centre to check your business verification status.
Step 2: Prepare Required Documents
Before starting the verification process, ensure you have valid business documents. Check the list of accepted documents.
Note: The Start Verification button may be greyed out or you may see "Ineligible for Verification" unless your business requires access to specific features. If this happens, follow these troubleshooting steps.
Step 3: Start Verification
Go to Security Centre and click Start Verification.
Enter your business details and click Next.
Select your business from the list. If your business is not listed, select None of these match.
Step 4: Choose Your Preferred Verification Method
Choose one of the following verification methods:
Phone Call or Text Message:
Provide a valid legal document that includes your business name and phone number.
Email Verification (Recommended):
This is the fastest verification method.
Domain Verification:
If your domain is already verified, click Use Domain Verification.
If not, complete the Domain Verification Process, then return to the Security Centre and click Continue.
Step 5: Upload Business Documents
Select an accepted document type and upload it.
If your document includes your business phone number or address, select Yes in the next step.
Step 6: Submit Verification Request
Enter your business email and verification code (if applicable).
Click Submit.
Step 7: Wait for Verification Approval
After submission, verification can take anywhere from 10 minutes to 14 working days.
You will receive a notification once the review is complete.
You can check your verification status in the Security Centre.
Need Help?
If you face any issues, book a call with our expert.
Frequently Asked Questions (FAQs)
General Information
How do I check my business verification status? Go to Business Settings in your Meta Business Manager, navigate to the Security Centre, and check your business verification status.
What should I do before starting the verification process? Ensure you have valid business documents ready. Refer to the list of accepted documents to confirm what is required.
Why is the 'Start Verification' button greyed out or showing 'Ineligible for Verification'? The button may be greyed out or show this message if your business does not require access to specific features. Follow the troubleshooting steps provided in the draft to resolve this issue.
Starting the Verification Process
How do I start the verification process? In the Security Centre, click Start Verification, enter your business details, and select your business from the list. If your business is not listed, choose None of these match.
What if my business is not listed during verification? If your business is not listed, select None of these match and proceed with the verification process by providing the required documents.
Verification Methods
What verification methods are available? You can choose from the following methods:
Phone Call or Text Message: Provide a valid legal document with your business name and phone number.
Email Verification (Recommended): The fastest method.
Domain Verification: Use this if your domain is already verified. If not, complete the Domain Verification Process first.
Which verification method is recommended? Email Verification is recommended as it is the fastest method.
What is Domain Verification, and how do I complete it? Domain Verification involves proving ownership of your business domain. If your domain is not already verified, complete the Domain Verification Process before returning to the Security Centre to continue.
Uploading Documents
What documents do I need to upload for verification? Upload an accepted document type that includes your business name, phone number, or address. Ensure the document is valid and matches the information in your Business Settings.
What should I do if my document includes my business phone number or address? If your document includes your business phone number or address, select Yes in the next step after uploading the document.
Submitting and Tracking Verification
How do I submit my verification request? After uploading your document, enter your business email and verification code (if applicable), then click Submit.
How long does the verification process take? Verification can take anywhere from 10 minutes to 14 working days. You will receive a notification once the review is complete.
How can I check my verification status after submission? You can check your verification status in the Security Centre of your Meta Business Manager.