Summary
Custom parameters in WATI allow you to store and manage additional information about your contacts. These parameters can be useful for personalizing messages, filtering contacts, or automating workflows. This guide walks you through the steps to add a custom parameter in WATI.
Instructions
Steps to Add a Custom Parameter
Follow these steps to add a new custom parameter:
Open the Contact Panel
Navigate to the right panel in WATI.Click the Edit Button
Click the ✏️ (Edit) button to open the contact details.
Add a New Attribute
In the modal window, click Add New Attribute +.
Select "+ ADD NEW"
From the dropdown menu, choose + ADD NEW.
Enter the Parameter Value
Type in the value for the new custom parameter.Save the Changes
Click Save to store the custom parameter. Once added, the custom parameter will be available for use in messages, filtering, or automation.
Frequently Asked Questions (FAQs)
General Questions
1. What are the custom parameters in WATI?
→ Custom parameters allow you to store additional details about your contacts. These can help with personalizing messages, filtering contacts, or automating workflows.
2. Why should I use custom parameters?
→ Using custom parameters helps you manage contacts efficiently, create personalized messages, and set up automation rules based on specific contact attributes.
Adding Custom Parameters
3. How do I add a custom parameter in WATI?
→ Follow these steps:
Navigate to the right panel in WATI.
Click the ✏️ (Edit) button.
Click Add New Attribute + in the modal window.
Select + ADD NEW from the dropdown.
Enter the parameter value.
Click Save to store it.
4. Can I add multiple custom parameters to a single contact?
→ Yes, you can add multiple custom parameters to store different types of information for a contact.
5. Is there a limit on how many custom parameters I can add?
→ WATI may have a limit on the number of custom parameters per contact. Check the official WATI documentation or support for specific details.
Managing and Using Custom Parameters
6. How can I use custom parameters in WATI?
→ Custom parameters can be used for:
Personalizing messages by inserting contact-specific details.
Filtering contacts to segment them based on stored attributes.
Automating workflows based on specific data.
7. Can I edit or delete a custom parameter after adding it?
→ Yes, you can modify or delete a custom parameter by accessing the Edit option in the contact panel and making the necessary changes.