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Shared Team Inbox
Shared Team Inbox
Collaborate with your team to manage customer chats in one inbox.
22 articles
Working with Teams in Wati
Understanding Different Roles and Permissions
Adding, Viewing or Removing Users in Wati
How to Start a New Chat in Wati
How to Add Contacts to Your Favorite List
How to Search and Filter Chats
How to Copy a Conversation URL in Wati
Transcribing Audio Messages (Beta)
How to Add Custom Parameters or Attributes
How to Add Tags to Conversations in Wati
How to Send Quick Replies and Canned Responses
Supported Media Types and Sizes
Troubleshooting: Wati Account Running Slow
Phone Number Masking in Team Inbox
Managing Spam & Blocked Conversations
Understanding Chat Statuses Team Inbox
How to Download Chat Transcripts in Wati
Managing Customer Chats with Multi-Channel Team Inbox
How to Log Out Users from Active Sessions
A Guide to Inviting your Team Members to Wati
How to Mark Customer Messages as Unread in Team Inbox
How to Manage Chat Visibility to Restrict Access to Assigned Conversations