Wati

Working with Teams in Wati

Understanding Different Roles and Permissions

Adding, Viewing or Removing Users in Wati

How to Start a New Chat in Wati

How to Add Contacts to Your Favorite List

How to Search and Filter Chats

How to Copy a Conversation URL in Wati

Transcribing Audio Messages (Beta)

How to Add Custom Parameters or Attributes

How to Add Tags to Conversations in Wati

How to Send Quick Replies and Canned Responses

Supported Media Types and Sizes

Troubleshooting: Wati Account Running Slow

Phone Number Masking in Team Inbox

Managing Spam & Blocked Conversations

Understanding Chat Statuses Team Inbox

How to Download Chat Transcripts in Wati

Managing Customer Chats with Multi-Channel Team Inbox

How to Log Out Users from Active Sessions

A Guide to Inviting your Team Members to Wati

How to Mark Customer Messages as Unread in Team Inbox

How to Manage Chat Visibility to Restrict Access to Assigned Conversations

How to Use AI Translation in your Team Inbox

How to show Agent names in chat

Collaborate with your team to manage customer chats in one inbox.

Shared Team Inbox

Find answers and get help from Intercom Support and Community Experts

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