Summary
If you're applying for the WhatsApp Business API, you may need to verify your Facebook Business Account. However, many users encounter an issue where the 'Start Verification' button under Business Info says “Ineligible for Verification”, especially if the business Manager has no assets. This guide explains how to resolve this issue and enable the button.
Instructions
How to Find Your Facebook BMID
To locate your Facebook Business Manager ID (BMID), refer to this article. If you apply for the WhatsApp API directly from our website, your 'Start Verification' button will be enabled automatically.
Steps to Enable the 'Start Verification' Button
Sign up for a WATI account
Visit WATI Pricing.
Choose between the Standard or Pro plan.
Complete your payment.
Complete the Wati Sign-Up Process
After payment, you will be redirected to our Embedded Sign-Up page.
Log in with your Facebook account.
Fill in the required details.
Choose your Facebook Business Manager account.
Create a new WhatsApp account.
Follow the remaining steps to complete the setup.
What Happens Next?
Once you complete all the above steps, your 'Start Verification' button will be enabled, allowing you to proceed with your business verification process.
Frequently Asked Questions (FAQs)
General Information
Why is the 'Start Verification' button greyed out on my Facebook Business Account?
→ The 'Start Verification' button may be greyed out if you haven’t completed the necessary steps to enable it, such as signing up for a WhatsApp API provider like WATI.
How can I enable the 'Start Verification' button?
→ To enable the button, sign up for a WATI account, choose a pricing plan, complete the payment, and follow the WhatsApp API sign-up process.
What is a Facebook BMID, and why is it important?
→ A Facebook Business Manager ID (BMID) is a unique identifier for your Business Manager account. It is required for certain processes, such as applying for the WhatsApp Business API.
Steps to Enable the 'Start Verification' Button
How do I sign up for a WATI account?
→ Visit the WATI Pricing page, choose between the Standard or Pro plan, and complete your payment to sign up.
What happens after I complete the payment for a WATI plan?
→ After payment, you will be redirected to WATI’s Embedded Sign-Up page, where you can log in with your Facebook account and complete the WhatsApp API setup process.
What details do I need to provide during the WhatsApp API sign-up process?
→ You will need to log in with your Facebook account, fill in the required details, choose your Facebook Business Manager account, and create a new WhatsApp account.
Can I use an existing WhatsApp account for the API setup?
→ No, you will need to create a new WhatsApp account during the setup process.
After Completing the Steps
What happens after I complete the WhatsApp API sign-up process?
→ Once you complete the process, the 'Start Verification' button on your Facebook Business Account will be enabled, allowing you to proceed with business verification.
Do I need to verify my Facebook Business Account for the WhatsApp API?
→ Yes, verifying your Facebook Business Account is often required when applying for the WhatsApp Business API.