Summary

If you're applying for the WhatsApp Business API, you may need to verify your Facebook Business Account. However, many users encounter an issue where the 'Start Verification' button under Business Info says “Ineligible for Verification”, especially if the business Manager has no assets. This guide explains how to resolve this issue and enable the button.

Instructions

How to find your Facebook BMID

To locate your Facebook Business Manager ID (BMID), refer to this article. If you apply for the WhatsApp API directly from our website, your 'Start Verification' button will be enabled automatically.

Steps to enable the 'Start Verification' button

Sign up for a WATI account
- Visit WATI Pricing.
- Choose between the Standard or Pro plan.
- Complete your payment.

Complete the Wati Sign-Up Process
- After payment, you will be redirected to our Embedded Sign-Up page.
- Log in with your Facebook account.
- Fill in the required details.
- Choose your Facebook Business Manager account.
- Create a new WhatsApp account.
- Follow the remaining steps to complete the setup.

What Happens Next?

Once you complete all the above steps, your 'Start Verification' button will be enabled, allowing you to proceed with your business verification process.

Frequently Asked Questions (FAQs)

Eligibility and verification overview

1. Why does the “Start Verification” button show as ineligible?

This usually happens when your Facebook Business Manager has no assets linked to it, which makes it ineligible for verification.

2. Do I always need to verify my Facebook Business Account for WhatsApp Business API?

In many cases, yes. Verification may be required when applying for the WhatsApp Business API, depending on your setup and Business Manager status.

Getting started with WATI

3. How can I enable the “Start Verification” button?

You can enable the button by signing up for a WATI account, selecting a Standard or Pro plan, completing payment, and finishing the embedded sign-up process.

4. What happens if I apply for the WhatsApp API directly from the WATI website?

If you apply directly from the WATI website, the “Start Verification” button is automatically enabled for you.

Business Manager and setup steps

5. How do I find my Facebook Business Manager ID (BMID)?

You can find your BMID by following the steps outlined in the linked BMID guide mentioned in the article.

6. What steps are involved after completing payment on WATI?

After payment, you’ll be redirected to the embedded sign-up page, where you log in with Facebook, select your Business Manager, create a WhatsApp account, and complete the setup.