Summary
This article outlines the payment methods accepted for purchases with WATI, including credit/debit cards, PayPal, and bank transfers. It also provides guidance on which methods are suitable for specific transactions and how to contact our billing team for assistance.
Accepted Payment Methods
1. Credit/Debit Cards
We accept credit and debit cards.
2. PayPal
Availability: PayPal is available exclusively for transactions in USD.
Limitations: PayPal cannot be used for payments in Indian Rupees (INR). If you're located in India or wish to make a payment in INR, please use a Visa or MasterCard instead.
Note:
Bank transfers are not supported for INR transactions. Please choose any other available payment method.
You can opt for a bank transfer if you’re paying in USD and satisfy these conditions:
Annual subscription plans
High-value transactions: This includes credit top-ups totaling
$1,000 (USD)or more.
If you are on an INR plan and wish to proceed with the bank transfer, we will convert the amount to USD as per that day’s currency rate.
Please note that any bank fees associated with the transfer will be your responsibility. We recommend checking with your bank in advance to avoid any surprises.
Frequently Asked Questions (FAQs)
General Questions
1. What payment methods are accepted by WATI?
→ We accept credit/debit cards, PayPal (for USD transactions), and bank transfers for specific cases.
2. Can I use PayPal to make payments in INR?
→ No, PayPal is only available for transactions in USD. For payments in INR, please use a Visa or MasterCard.
3. Are there additional fees for using credit or debit cards?
→ There are no additional fees charged by WATI for using credit or debit cards. However, check with your card issuer for any applicable fees.
Bank Transfer Questions
4. When should I use a bank transfer?
→ Bank transfers are recommended for annual subscription plans or high-value transactions, such as credit top-ups of $1,000 (USD) or more.
5. How do I initiate a bank transfer?
→ Contact our support team to receive account details and payment instructions for bank transfers.
6. How long does a bank transfer take to process?
→ Bank transfers typically take 3-5 business days to process, depending on your bank and location.