Summary
This guide explains how the Wati payment process works when you sign up for a subscription. It covers how to choose a plan, enter your payment details, authorize automatic renewals, and agree to required policies. By the end, you will understand exactly how billing works and what to expect before completing your payment.
Instructions
Wati is a subscription-based service. You can choose between:
Monthly billing
Yearly billing
Your payment is processed based on the billing cycle you select. On your renewal date, the system automatically charges your saved payment method.
Below is a step-by-step guide to help you complete your subscription smoothly.
Understanding Wati's subscription and billing cycle
When you sign up for a new Wati account:
You select either a monthly or yearly plan.
Your payment is processed immediately.
Your subscription automatically renews at the end of each billing cycle.
The saved payment method is charged on the renewal date.
If you do not cancel before the renewal date, the system will process the next billing cycle automatically.
Step-by-step guide to complete your payment
Follow these steps to activate your Wati subscription.
1. Choose your plan
Go to the Wati pricing page.
Select the plan that best fits your business needs.
Review the features and billing cycle carefully before proceeding.
Important: Your business must comply with WhatsApp’s Commerce Policy to use Wati services.
2. Confirm compliance with WhatsApp policies
Before continuing, you will see a checkbox asking you to confirm that your business complies with WhatsApp’s Commerce Policy.
You must tick this checkbox to proceed.
This step ensures your business meets WhatsApp’s platform requirements.
3. Enter your payment details
Next, provide your payment information. You can choose from:
Credit card
Debit card
PayPal (available only for USD payments)
Make sure your selected payment method supports your billing currency.
4. Authorize automatic payments
Before completing the payment, you will see the following authorization statement:
“I authorize Wati.io to save this payment method and automatically charge it for any subscription associated with it.”
By proceeding, you agree to:
Save your payment method securely
Allow automatic charges for subscription renewals
This ensures uninterrupted service.
5. Agree to terms and policies
Before finalizing your payment:
Review Wati’s Terms and Conditions.
Review Wati’s Privacy Policy.
Tick the required checkbox to confirm your agreement.
You must complete this step to continue.
What happens after payment?
Once you complete all steps:
Your payment is processed immediately.
Your subscription becomes active.
You gain access to your selected Wati plan.
Future payments are automatically charged based on your billing cycle.
Key points to remember
Payments renew automatically (monthly or yearly).
PayPal is available only for USD transactions.
You must confirm compliance with WhatsApp policies.
You must authorize automatic billing before checkout.
Your payment method is saved for future renewals.
If you experience any issues during payment, contact the Wati billing team for assistance.
Frequently Asked Questions (FAQs)
Subscription and Billing Overview
1. Is Wati a subscription-based service?
Yes, Wati is a subscription-based service with monthly or yearly billing options.
2. What billing cycles are available for a Wati subscription?
Wati offers two billing cycles: monthly billing and yearly billing.
3. Does a Wati subscription renew automatically?
Yes, a Wati subscription renews automatically at the end of each billing cycle.
4. What happens if I do not cancel before the renewal date?
If you do not cancel before the renewal date, the system automatically charges your saved payment method for the next billing cycle.
5. What happens after a successful payment?
After a successful payment, the subscription becomes active, access to the selected Wati plan is granted, and future payments are automatically charged based on the selected billing cycle.
Plan Selection and Compliance Requirements
6. What must I do before selecting a Wati plan?
Before selecting a Wati plan, you must review the plan features, choose a billing cycle, and ensure that your business complies with WhatsApp’s Commerce Policy.
7. Why do I need to confirm compliance with WhatsApp’s Commerce Policy?
You must confirm compliance with WhatsApp’s Commerce Policy to verify that your business meets WhatsApp’s platform requirements and to proceed with the subscription process.
Payment Methods and Authorization
8. What payment methods are available during subscription?
You can pay using a credit card, debit card, or PayPal. PayPal is available only for USD payments.
9. Do I need to authorize automatic payments?
Yes, you must authorize Wati.io to save your payment method and automatically charge it for subscription renewals before completing the payment.
10. What agreements must I accept before completing payment?
Before completing payment, you must review and agree to Wati’s Terms and Conditions and Wati’s Privacy Policy by ticking the required checkbox.