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How to Bulk Delete Contact Attributes

Updated over 2 weeks ago

Summary

Learn how to efficiently delete contact attributes from all your contacts with this step-by-step guide. This article provides a straightforward approach to deleting multiple contact attributes at once, making it easier for you to manage and maintain accurate contact information. By following these simple steps, you can save time and reduce errors in the process.

Instructions

Step 1: Log in to Your WATI ACCOUNT

Log in to your WATI account and navigate to the "Settings" tab available under the Profile icon in the top right corner.

Step 2: Access the Tags and Attributes Section

Click on "Tags and Attributes" in the left panel to view the list of all tags and attributes.

Step 3: Delete Contact Attributes

Select the attribute you want to delete and click on the delete icon beside it. This will remove the attribute from all contacts in one go.

Step 4: Verify Attribute Deletion

Check the updated contact list to confirm that the attribute has been successfully deleted.

Frequently Asked Questions (FAQs)

General Questions

  1. What are contact attributes in WATI? → Contact attributes are custom fields used to store additional information about contacts, such as tags, preferences, or statuses.

  2. Why would I need to delete a contact attribute? → You may need to delete an attribute if it is no longer relevant, contains outdated information, or was created by mistake.

Deleting Contact Attributes

  1. How can I delete a contact attribute in WATI? → Navigate to Settings under the Profile icon, go to Tags and Attributes, select the attribute you want to delete, and click the delete icon.

  2. Will deleting an attribute remove it from all contacts? → Yes, deleting an attribute will remove it from all contacts at once.

  3. Can I delete multiple attributes at once? → No, attributes must be deleted one at a time by selecting and removing them individually.

Verification & Troubleshooting

  1. How do I verify that an attribute has been deleted? → After deletion, check your contact list to ensure the attribute no longer appears for any contacts.

  2. What should I do if the attribute is still visible after deletion? → Try refreshing the page or logging out and back in. If the issue persists, contact WATI support for assistance.

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