Summary
This article explains how to track website clicks in your campaign messages using the Pro and Business plans. By enabling tracking on "Visit Website" buttons, you can monitor user engagement and analyze click data to optimize your messaging strategy.
Upgrade to our Pro or Business Plan to enjoy this feature!
Note: Broadcasts are now Campaigns – same powerful features, updated name!
Instructions
How to enable website click tracking
Follow these steps to track website clicks in your campaigns:
1. Navigate to Campaigns
In the navigation bar, go to Campaigns > Template Messages > New Template Message.
2. Add a "Visit Website" Button
When creating your template message, include a Visit Website button.
A tracking opt-in option will appear automatically.
3. Submit the Template for Approval
Once your template is ready, submit it for approval.
After approval, use this template in your campaigns.
Monitor Click Data
The next time you send a campaign using this template, tracking data will be available.
Click View Insights to see a detailed breakdown of user interactions.
How to view click data of your campaigns
Once your campaign is live, you can monitor how many users clicked on your website link. Go to Campaigns Overview and you should see the clicks data for your campaigns. You can click on View Insights for a more detailed breakdown of engagement metrics. This feature helps you analyze user behavior and optimize your campaigns for better results!
Frequently Asked Questions (FAQs)
General questions
1. What is website click tracking in campaigns?
Website click tracking lets you see how many users click the Visit Website button in your campaign messages, helping you measure engagement.
2. Which Wati plans support website click tracking?
This feature is available only on the Pro and Business plans.
Setting up click tracking
3. How do I enable website click tracking in a template message?
When you add a Visit Website button while creating a template message, the tracking option appears automatically and can be enabled before submission.
4. Do I need to submit the template for approval to use click tracking?
Yes. The template must be submitted and approved before you can use it in campaigns and track clicks.
5. Is click tracking available for all button types?
No. Click tracking is available only for Visit Website buttons in template messages.
Viewing click data
6. Where can I see website click data for my campaigns?
You can view click data from the Campaigns Overview section.
7. How do I see detailed engagement insights?
Click View Insights in Campaigns Overview to see a detailed breakdown of user interactions, including clicks.
Using click tracking effectively
8. When does click data become available?
Click data becomes available after you send a campaign using an approved template with website tracking enabled.
9. How does website click tracking help improve campaigns?
It helps you understand user engagement and optimize your messaging strategy based on how users interact with your links.