Summary
Limited-time offer templates allow you to create time-sensitive promotions that dynamically display expiration details to users. This is a great way to encourage engagement and drive sales before an offer expires.
This feature is available exclusively on our Pro and Business plans - upgrade to access it!
Instructions
What Can You Include in a Limited-Time Offer Template?
When creating a limited-time offer template, you can customize it with the following elements:
Media – Add an image or video to make your offer visually appealing.
Body Text – Include up to 600 characters of text to describe the offer.
Offer Text – Highlight the deal with up to 16 characters (e.g., "FLASH SALE").
Offer Expiry – Set a specific date and time for when the offer ends.
Coupon Code – Provide a discount code for customers to use.
Website Link – Direct users to your landing page and enable click tracking.
How to Send a Limited-Time Offer Template
One of the key benefits of using these templates is the ability to update the expiration date without needing to create a new template from scratch. Here’s how you can send a template:
Create or select a template – Choose an existing limited-time offer template or create a new one.
Customize the details – Update the offer text, coupon code, and media as needed.
Set or adjust the expiration date – Ensure the expiration is accurate and reflects your promotional timeline.
Enable tracking (optional) – If you'd like to monitor engagement, activate tracking for clicks on the website link.
Send the template – Once everything is set, send the message to your target audience.
By using limited-time offer templates, you can efficiently manage promotions without repeatedly creating new messages, saving both time and effort.
Frequently Asked Questions (FAQs)
General questions
1. What are limited-time offer templates?
Limited-time offer templates are pre-designed message templates that allow you to promote time-sensitive deals. These templates dynamically display expiration details, encouraging engagement before the offer expires.
2. Who can access limited-time offer templates?
This feature is available exclusively for users on the Pro and Business plans. If you’re on a different plan, you’ll need to upgrade to access it.
3. Why should I use a limited-time offer template?
These templates help create urgency around promotions, making it easier to drive sales and customer engagement without having to create new messages each time.
Template customization
4. What elements can I include in a limited-time offer template?
You can customize the following elements:
Media – Add an image or video.
Body text – Up to 600 characters to describe the offer.
Offer text – Highlight the deal in up to 16 characters (e.g., "FLASH SALE").
Offer expiry – Set a specific date and time for when the offer ends.
Coupon code – Provide a discount code for customers.
Website link – Direct users to your landing page and enable click tracking.
5. Can I change the expiration date after sending the template?
No, once the template has been sent, the expiration date cannot be modified. However, you can create a new template with an updated expiration date.
6. Can I reuse a template for multiple promotions?
Yes. You can update the expiration date each time you send the template, so you don’t have to create a new one from scratch.
Sending and tracking
7. How do I send a limited-time offer template?
Follow these steps:
Select an existing limited-time offer template or create a new one.
Customize the offer text, coupon code, and media.
Set the expiration date.
Enable tracking (optional) to monitor engagement.
Send the template to your audience.
8. Can I track how many people clicked the offer link?
Yes. If you enable tracking, you can monitor clicks on the website link included in the template.
9. Will my customers be notified when the offer is about to expire?
No, there is no automatic notification for expiring offers. You may want to send a reminder message before the deal ends.
10. What happens when an offer expires?
Once the expiration date passes, the offer will no longer be valid. Customers who click the website link after expiration will still reach your landing page, but they may not be able to redeem the offer.