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Understanding Wati subscription and billing cycle

Summary

This article explains how Wati’s subscription and billing cycles work. You’ll learn how monthly, quarterly, and yearly plans are charged, what happens to your billing date if you cancel and reactivate your subscription, and how to check your next billing date inside your Wati account.

Instructions

How Wati’s subscription model works

Wati uses a subscription-based billing model. This means your payment is automatically charged based on the billing cycle you selected when you subscribed.

You can choose between:

Monthly subscription

  • You are charged once every month.

  • The charge happens automatically on your assigned billing date.

  • Your access continues without interruption as long as the payment is successful.

Quarterly subscription

  • You are charged once every 3 months.

  • The payment is automatically processed on your renewal date.

  • Your access continues without interruption as long as the payment is successful.

Yearly subscription

  • You are charged once per year for the full 12-month period.

  • The payment is automatically processed on your renewal date.

  • Your access continues without interruption as long as the payment is successful.

What happens to your billing date after reactivation?

If you cancel your Wati subscription and later decide to reactivate it, your billing date will change.

Your new billing cycle will be based on the reactivation date, not your original billing date.

Example

Here’s a simple example to make this clear:

  • Your original billing date was the 1st of every month.

  • You canceled your subscription on the 30th.

  • You reactivated your account on the 25th of the following month.

After reactivation:

  • Your new billing date becomes the 25th of every month.

  • Future charges will be processed on the 25th moving forward.

In short, when you reactivate, your billing cycle resets to the new activation date.

How to check your billing date

You can easily check your next billing date inside your Wati account. Follow these steps:

  • Log in to your Wati account.

  • Go to SettingsAccount Details.

  • Under Billing Information, click Billing Details.

  • In the Payment Method section, look for Renews on.

    • The date shown here is your next billing date.

Example of billing date display

If your billing date is the 11th of every month, it will be displayed in the Billing Details section accordingly.

Keep in mind that your billing date depends on:

  • When you first subscribed, or

  • When you reactivated your account, if you previously canceled your subscription.

Frequently Asked Questions (FAQs)

Subscription and Billing Cycles

1. How does Wati’s subscription billing work?

Wati uses a subscription-based billing model. Your payment is automatically charged based on the billing cycle you selected when you subscribed.

2. What billing cycles does Wati offer?

Wati offers monthly, quarterly, and yearly subscription billing cycles.

3. How often are monthly Wati subscriptions charged?

Monthly subscriptions are charged once every month on the assigned billing date. Access continues without interruption as long as the payment is successful.

4. How often are quarterly Wati subscriptions charged?

Quarterly subscriptions are charged once every 3 months. The payment is automatically processed on the renewal date, and access continues without interruption as long as the payment is successful.

5. How often are yearly Wati subscriptions charged?

Yearly subscriptions are charged once per year for the full 12-month period. The payment is automatically processed on the renewal date, and access continues without interruption as long as the payment is successful.

Billing Date and Reactivation

6. What happens to my Wati billing date if I reactivate my subscription?

If you cancel your Wati subscription and later reactivate it, your billing date changes. Your new billing cycle is based on the reactivation date rather than your original billing date.

7. How is my new billing date determined after reactivation?

Your new billing date is based on the date you reactivate your Wati subscription. For example, if you reactivate your subscription on the 25th, your new billing date becomes the 25th moving forward.

Checking Your Billing Date

8. Where can I check my next Wati billing date?

You can check your next billing date in your Wati account by going to Settings → Account Details → Billing Information → Billing Details. In the Payment Method section, look for Renews on. The date shown is your next billing date.

9. What determines my Wati billing date?

Your Wati billing date depends on when you first subscribed or, if you previously canceled your subscription, when you reactivated your account.

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