Summary
This article explains how Wati’s subscription and billing cycle work. You’ll learn how monthly and yearly plans are charged, what happens to your billing date if you cancel and reactivate your subscription, and how to check your next billing date inside your Wati account.
Instructions
How Wati’s subscription model works
Wati uses a subscription-based billing model. This means your payment is automatically charged based on the billing cycle you selected when you subscribed.
You can choose between:
Monthly subscription
You are charged once every month.
The charge happens automatically on your assigned billing date.
Your access continues without interruption as long as the payment is successful.
Yearly subscription
You are charged once per year for the full 12-month period.
The payment is automatically processed on your renewal date.
This ensures uninterrupted access to Wati for the entire subscription year.
What happens to your billing date after reactivation?
If you cancel your Wati subscription and later decide to reactivate it, your billing date will change.
Your new billing cycle will be based on the reactivation date - not your original billing date.
Example:
Here’s a simple example to make this clear:
Your original billing date was the 1st of every month.
You canceled your subscription on the 30th.
You reactivated your account on the 25th of the following month.
After reactivation:
Your new billing date becomes the 25th of every month.
Future charges will be processed on the 25th moving forward.
In short, when you reactivate, your billing cycle resets to the new activation date.
How to check your billing date
You can easily check your next billing date inside your Wati account. Follow these steps:
Log in to your Wati account.
Go to Settings → Account Details.
Under Billing Information, click Billing Details.
In the Payment Method section, look for Renews on.
The date shown here is your next billing date.
Example of billing date display
If your billing date is the 11th of every month, it will be displayed in the Billing Details section accordingly.
Keep in mind that your billing date depends on:
When you first subscribed, or
When you reactivated your account (if previously canceled)
Frequently Asked Questions (FAQs)
Subscription plans and billing cycle
1. What billing model does Wati use?
Wati uses a subscription-based billing model where payments are automatically charged based on the billing cycle selected at the time of subscription.
2. What subscription options are available in Wati?
Wati offers two subscription options: a monthly subscription and a yearly subscription.
3. How does the monthly subscription work?
With a monthly subscription, you are charged once every month. The charge happens automatically on your assigned billing date, and access continues without interruption as long as the payment is successful.
4. How does the yearly subscription work?
With a yearly subscription, you are charged once per year for the full 12-month period. The payment is automatically processed on your renewal date, ensuring uninterrupted access for the entire subscription year.
5. When are subscription payments processed?
Subscription payments are processed automatically on the assigned billing date for monthly plans or on the renewal date for yearly plans.
Reactivation and billing date changes
6. What happens to the billing date if I cancel and later reactivate my subscription?
If you cancel your Wati subscription and later reactivate it, your billing date changes. The new billing cycle is based on the reactivation date, not the original billing date.
7. Does reactivating a subscription reset the billing cycle?
Yes. When you reactivate your Wati subscription, the billing cycle resets to the new activation date, and future charges are processed based on that date.
8. Can you provide an example of how the billing date changes after reactivation?
If your original billing date was the 1st of every month and you canceled your subscription on the 30th, then reactivated your account on the 25th of the following month, your new billing date becomes the 25th of every month. Future charges are processed on the 25th moving forward.
Checking your billing date
9. How can I check my next billing date in Wati?
To check your next billing date, log in to your Wati account, go to Settings → Account Details, click Billing Details under Billing Information, and look for the Renews on date in the Payment Method section. The date shown there is your next billing date.
10. Where is the billing date displayed in the Wati account?
The billing date is displayed in the Billing Details section under Billing Information, specifically in the Payment Method section next to Renews on.
11. What determines my billing date in Wati?
Your billing date depends on when you first subscribed to Wati or when you reactivated your account if it was previously canceled.