Summary
Wati has introduced a new Company billing information section to help collect required company and tax-related details for future compliance needs. This article explains what has changed, who can see this section, and how it works.
Instructions
Overview
To support proper company taxation filing, Wati is enabling a new section in the application where customers can enter their company billing details on their own. This change focuses only on collecting information and does not involve any tax payments.
What’s changing
New company billing information section
A new Company billing information form has been added in Wati.
Location:
https://live.wati.io/tenant_id//account_details/billing_informationPurpose: Allows customers to self-serve and add their required company and billing details.
Important clarification
No tax payments are collected through this section.
Wati is only gathering company billing information at this stage.
Visibility and permissions
Who can access this section
The Company billing information section is restricted and visible only to users with the following roles:
Administrator
Billing Manager
Login behavior
When users with these roles log in, they are automatically redirected to the Company billing information page.
Is this mandatory?
Filling out this form is not mandatory at this time.
Users can choose to navigate away from the page without completing it.
This update is intended to simplify how company billing details are collected, while giving customers full control over whether and when they choose to provide this information.
Frequently Asked Questions (FAQs)
General questions
1. Will these details be reflected on invoices, including previously generated invoices?
Yes. Once the customer fills in the company billing information, the details will be reflected on invoices, including previously generated invoices.
2. Can customers edit or update this information later?
Yes. Customers can edit or update their company billing information at any time. Nothing is locked.
3. What is the new company billing information section in Wati?
It is a new section in Wati where customers can enter their company and billing details for future compliance purposes.
4. Why has Wati introduced this company billing information section?
The section is designed to help collect required company and tax-related details to support proper company taxation filing in the future.
5. Does this section involve tax payments?
No. This section is only for collecting company billing information. No tax payments are collected through it.
Access and visibility
6. Who can see and access the company billing information section?
Only users with the Administrator or Billing Manager role can access this section.
7. What happens when an admin or billing manager logs in?
Users with these roles are automatically redirected to the company billing information page when they log in.
Usage and requirements
8. Is filling out the company billing information form mandatory?
No. Completing the form is optional, and users can navigate away without submitting any information.
9. Can users choose when to provide their billing details?
Yes. Customers have full control over whether and when they want to enter their company billing information.
10. Does this update change any existing billing or payment processes?
No. This update only adds a new information collection section and does not affect existing billing or payment flows.