Summary
Hey there! We know getting started with a new platform can feel like a lot, but that’s where our Premium Onboarding Assistance comes in. Think of it as having a co-pilot who’s got your back every step of the way. We’ll help you get your WATI account up and running, show you all the tips and tricks, and even handle some of the trickier stuff like Business Verification and Chatbot setup.
Why Choose Premium Onboarding Assistance?
Here’s why this add-on is worth it:
Customized for You: We personalize everything to fit your business, so you focus on what you need.
Expert Support: Our team will guide you, share insights, and help you avoid common mistakes.
Stay Compliant: We’ll help you follow WhatsApp’s rules so you don’t run into any issues.
Stress-Free Migration: Switching providers? No problem - we’ll handle it for you.
What’s Included
1. Complete Account Setup
We’ll take care of the entire setup for you, from creating your WATI account to linking your number with Meta. No stress, no guesswork.
2. Business Service Provider (BSP) Migration
Already using another Business Service Provider (BSP) and worried about switching? Don’t be! We’ll ensure a smooth migration, handling all the technical stuff so your communication stays uninterrupted.
3. Business Verification
Meta’s business verification process can feel like a maze, but we’ll guide you through it. Here’s how:
We’ll manage the entire process for you.
Help you get the Green Tick for that extra credibility and access to more messaging options.
Share tips to avoid delays or hiccups along the way.
Note: We can assure business verification; however, Green Tick is not guaranteed. The decision to grant the Green Tick is solely at Meta’s discretion. We are happy to assist you with the Green Tick process.
4. Personalized Training Just for You
Our training sessions aren’t cookie-cutter. We’ll show you and your team how to make the most of WATI in a way that fits your business perfectly. From mastering features to boosting productivity, we’ve got you covered.
5. Chatbot Setup, Optimization, and Review
Want chatbots that do more than just answer FAQs? We’ll help you:
Design and set up bots that work like a charm.
Fine-tune them for smooth and efficient automation.
6. WhatsApp Business API Best Practices
To make sure you’re always on the right track, we’ll guide you through:
Minimize account bans.
Creating strategies that align with Meta’s rules.
Connecting with customers in ways that’ll keep them coming back.
How to Get Premium Onboarding Assistance
Ready to make things easier? Here’s how you can add Premium Onboarding Assistance to your plan:
Log in to WATI – Use your login credentials to access your WATI account.
Go to Account Details – Once you’re in, head to your Account Details page.
Find Your Plan – Under Billing Information, click on your current plan.
Select the Onboarding Add-On – Look for the Onboarding Add-On section and hit purchase.
That’s it! If you have any questions or need help, just reach out to us. We’re here to make your WATI experience as smooth as possible.
Frequently Asked Questions (FAQs)
General Questions
What is Premium Onboarding Assistance?
→ Premium Onboarding Assistance is an add-on service designed to make your setup and usage of WATI seamless and stress-free. It includes personalized support, training, and technical assistance to help you get the most out of WATI.
Why should I choose Premium Onboarding Assistance?
→ This add-on offers:
Customized solutions tailored to your business needs.
Expert guidance to avoid common mistakes.
Help with setup, migration, and compliance.
Hands-on training to maximize WATI’s features.
Setup and Migration
What does the account setup include?
→ We handle the complete setup process for you, including creating your WATI account and linking your number with Meta, so you don’t have to worry about the technical details.
Can you help me switch from another Business Service Provider (BSP)?
→ Yes! Our team ensures a smooth migration from your current BSP to WATI, taking care of all technical aspects to prevent communication disruptions.
Business Verification
What is Meta’s business verification, and why is it important?
Meta’s business verification process establishes your credibility and enables access to advanced WhatsApp features. We guide you through the entire process, including applying for the Green Tick.
How does WATI help with business verification?
→ We manage the verification process for you, provide tips to avoid delays and assist you in securing the Green Tick for added credibility.
Note: We can assure business verification; however, Green Tick is not guaranteed. The decision to grant the Green Tick is solely at Meta’s discretion. We are happy to assist you with the Green Tick process.
Training and Optimization
What kind of training do you provide?
→ Our training sessions are tailored to your business. We’ll teach you how to use WATI’s features effectively, boost productivity, and customize workflows to fit your needs.
Can you help optimize my chatbot?
→ Yes! We’ll design, set up, and fine-tune your chatbots for seamless automation.
Compliance and Best Practices
How do you help ensure compliance with WhatsApp’s rules?
→ We guide you through best practices for using the WhatsApp Business API, help you avoid account bans, and provide strategies to maintain high message deliverability.
What are the benefits of following Meta’s rules?
→ Staying compliant ensures uninterrupted service, improved customer trust, and access to advanced messaging options like the Green Tick.
Purchasing the Add-On
How do I add Premium Onboarding Assistance to my plan?
Log in to your WATI account.
Go to the Account Details page.
Under Billing Information, click on your current plan.
Select the "Onboarding Add-On" option and complete your purchase.
What if I need help during the purchase process?
→ If you have any questions or run into issues, reach out to our support team. We’re here to help!