Summary
Marking contacts as favorites in WATI helps you quickly access important conversations. By adding a contact to your favorite list, you can filter them easily and identify them with a star symbol in the All Chats view. This guide explains how to mark contacts as favorites and how to filter them in WATI.
Instructions
Adding a Contact to Favorites
Follow these steps to mark a contact as a favorite:
Open WATI and navigate to your chat list.
Locate the contact you want to add to your favorites.
Click the Star ⭐ icon next to the contact's name. Once starred, the contact will appear with a star symbol, making it easier to recognize.
Filtering Favorite Contacts
To view only your favorite contacts:
Open your chat list in WATI.
Click on the Filters option.
Select Favorite only to display starred contacts. This helps you quickly access your most important conversations without scrolling through all chats.
Frequently Asked Questions (FAQs)
Adding and Managing Favorite Contacts
How do I mark a contact as a favorite in WATI? → Click the Star ⭐ icon next to the contact's name in the chat list. The contact will then be marked as a favorite.
Can I remove a contact from my favorites? → Yes, simply click the Star ⭐ icon again to remove the favorite status. The contact will no longer be highlighted as a favorite.
Is there a limit to how many contacts I can mark as favorites? → No, you can mark as many contacts as favorites as needed. There is no limit.
Filtering and Viewing Favorite Contacts
How can I see only my favorite contacts? → Open your chat list, click on Filters, and select Favorite only to display only your starred contacts.
Will favorite contacts appear differently in the chat list? → Yes, favorite contacts will have a Star ⭐ symbol next to their name, making them easier to identify in the All Chats view.
Can other team members see my favorite contacts? → No, favorite contacts are personal to your account and do not affect what other team members see.