Team Inbox
Learn how to manage conversations, collaborate with your team, and provide customer support from Wati's Shared Team Inbox.
30 articles
- How to use the multi-channel Team Inbox in Wati
- How to start a new chat in Wati
- Understanding chat statuses in Team Inbox
- How to search or filter conversations in Team Inbox
- How to mark customer messages as unread in Wati
- How to copy a conversation URL in Wati
- How to download chat transcripts in Wati
- Supported media types and sizes in Wati
- Understanding operators, teams and chat assignment in Wati
- How to invite your team members to Wati
- How to view, search, and delete users in Wati
- How to create and manage teams in Wati
- Understanding different roles and permissions in Wati
- How to log out a user from active sessions in Wati
- How to use round robin assignment for chats in Wati
- How Away Mode works in Wati