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How to mark contacts as favorites in Wati

Summary

Marking contacts as favorites in Wati helps you quickly find and access your most important conversations. When a contact is marked as a favorite, a star icon appears next to their name, making them easy to identify in your chat list. You can also use filters to display only your favorite contacts and focus on priority conversations.

Instructions

Add a contact to favorites

Follow these steps to mark a contact as a favorite:

  • Log into your Wati account and go to Team Inbox.

  • Find the contact/message you want to mark as a favorite.

  • Click the ⭐ Star icon next to the contact's name.

Once the contact is added to your favorites, a star icon will appear next to their name in the chat list.

View favorite contacts only

If you want to see only your favorite contacts, you can apply a filter.

  • Open your chat list in Wati.

  • Click Filters.

  • Select Favorite only.

The chat list will display only contacts that have been marked as favorites, helping you quickly access your most important conversations.

Frequently Asked Questions (FAQs)

Favorites

1. What happens when a contact is marked as a favorite in Wati?

When a contact is marked as a favorite in Wati, a star icon appears next to the contact's name in the chat list. This makes the contact easier to identify and helps you quickly access important conversations.

2. How do I mark a contact as a favorite in Wati?

To mark a contact as a favorite in Wati:

  • Log into your Wati account and go to Team Inbox.

  • Find the contact or message you want to mark as a favorite.

  • Click the ⭐ Star icon next to the contact's name.

The contact will be added to your favorites list and will display a star icon in the chat list.

3. How can I view only favorite contacts in Wati?

To view only favorite contacts in Wati:

  • Open your chat list.

  • Click Filters.

  • Select Favorite only.

The chat list will display only contacts that have been marked as favorites.

4. Why should I use the favorite contacts feature in Wati?

The favorite contacts feature helps you quickly find and access important conversations. You can easily identify favorite contacts by the star icon next to their names and use filters to focus only on priority conversations.

5. How can I identify favorite contacts in the chat list?

Favorite contacts can be identified by the star icon displayed next to their names in the chat list.

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