Summary
This article walks you through the simple steps to view your WATI subscription plan and monthly cost. You'll learn how to check your active plan, billing cycle, and monthly payment amount directly from the Account Details module. Additionally, we explain how yearly billing works and how it affects your upfront payment.
Instructions
You can easily check your current WATI subscription plan and its cost from the Account Details module. Here's a simple guide to help you find this information:
Steps to View Your Subscription Plan and Cost
Navigate to the "More" option in the menu.
From the dropdown, select "Account Details."
Under Account Details, click on "Billing Information."
Finally, access "Your Plan" to view or manage your current subscription. Once you're in the "Your Plan" section, you'll see the following details:
Your active subscription plan.
Your subscription's billing cycle (monthly or yearly).
The amount you need to pay monthly.
Understanding Your Billing Cycle
The amount displayed is typically the monthly cost. However, if your billing cycle is set to yearly, this means your payment is made for the entire year upfront. For example, if your plan costs $229/month, the total amount you'll pay for the year would be $2,748. If your billing cycle is monthly, you will be charged the amount shown under "Your Plan" every month.
Frequently Asked Questions (FAQs)
General Questions
How can I check my current WATI subscription plan and cost? To view your subscription plan and its cost, go to the Account Details module, then select Billing Information and click on Your Plan. You will find your plan details along with the monthly cost and billing cycle.
What do the colored squares represent in the “Your Plan” section? The colored squares indicate:
Red Square: Your active subscription plan.
Green Square: Your billing cycle (monthly or yearly).
Blue Square: The monthly amount you need to pay.
Billing Cycle and Payment Questions
What if my subscription billing cycle is yearly? If your billing cycle is set to yearly, you will pay the full amount for the entire year upfront. For example, if your plan costs $229/month, the total upfront payment for the year would be $2,748.
What happens if my subscription billing cycle is monthly? If your billing cycle is monthly, you will be charged the monthly amount displayed under “Your Plan” every month.
How do I know if I’m being charged monthly or yearly? The Green Square in the "Your Plan" section will indicate whether your billing cycle is monthly or yearly.
Payment and Cost Questions
Can I change my billing cycle from yearly to monthly? Currently, changing the billing cycle may require modifying your subscription plan. Please contact WATI support for assistance with changing your billing cycle.
Why is the displayed amount for yearly billing so much higher? The yearly payment is the sum of your monthly costs paid upfront. For example, if your plan costs $229/month, the yearly charge will be $229 x 12 = $2,748.
Do I get a discount if I choose yearly billing? WATI may offer discounts for yearly billing. Please check with the WATI support team or refer to the plan details for any potential discounts.
Account and Subscription Changes
Can I upgrade or downgrade my subscription plan? Yes, you can change your subscription plan. Please visit the Account Details module or contact WATI support for assistance with upgrading or downgrading your plan.
How can I cancel my subscription? To cancel your subscription, navigate to the Account Details module and follow the steps to cancel. For assistance, please reach out to WATI support.