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Setting Up Keyword Rules for Facebook Messenger

Updated over 2 weeks ago

Summary

If you're already familiar with the Keyword Action feature in WhatsApp and Instagram, you'll find setting up a keyword rule for automated messages in WATI quite similar. This feature allows you to create a rule-based system that triggers automated responses when specific keywords are detected. It gives you more flexibility in how and when you respond to users.

Instructions

Video Walkthrough

Watch this video to learn how to set up a keyword rule and send automated messages effortlessly!

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