Collection
FB Messenger & Wati
12 articles
- Can't connect your Facebook Messenger account to Wati? Here's how to fix it.If you're unable to connect your Facebook Messenger account to Wati because of Facebook Page access or Meta Business permissions, this guide will help you resolve the issue. Follow the steps below to verify your page access, add the required users, and successfully connect your F…
- Facebook Messenger integration with WatiThe Facebook Messenger integration allows you to connect your Facebook Page to Wati and manage Messenger conversations from a single platform. With Messenger integration, you can respond to customer messages from the Wati Team Inbox, automate common interactions, and manage Messe…
- How to Set Up Out of Office(OOO) and Welcome Messages for Facebook MessengerWati makes it easy to automate Welcome Messages and Out-of-Office (OOO) Messages for Messenger Direct Messages (DMs) through the Rules Builder under Automations. When you connect your Facebook account to Wati for the first time, two default rules are automatically created. You sh…
- How to connect Facebook Messenger to WatiConnecting your Facebook Messenger account to Wati allows you to manage Messenger conversations directly from the Wati Team Inbox. Once connected, your team can view and respond to Messenger messages without switching between platforms. Note: If you're on the Wati Business plan,…
- How to connect and manage multiple Facebook Messenger accounts in WatiWati customers can connect multiple Facebook Messenger accounts to a single Wati account. This makes it easier to manage Messenger conversations for multiple brands, regions, or clients from one place. All Facebook Messenger messages, automations, and contacts are managed central…
- How to create a Facebook Messenger Chatbot with WatiJust like WhatsApp and Instagram, you can now set up a chatbot for your Facebook Messenger account to automate replies and efficiently route conversations to the right user or team. This guide walks you step by step through creating your first Facebook Messenger chatbot using the…
- How to manage Facebook Page Comments from Team InboxManage comments on your Facebook Page posts directly from Wati’s Team Inbox. View posts and comment threads, reply publicly to comments, or send private messages to commenters without leaving Wati. Instructions Who can use Facebook Comments? Facebook Comments is available to Wati…
- How to set up Facebook comment-to-DM automationWati's automation rules let you automatically reply to Facebook comments and send a direct message (DM) through Messenger when a comment matches specified keywords. You can apply the rule to all connected Facebook posts and reels or to a specific post or reel. This helps you enga…
- Prerequisites for connecting your Facebook Messenger to WatiBefore connecting your Facebook Messenger account to Wati, you must complete a few setup requirements. This includes having a Facebook Page, ensuring Messenger is enabled on the Page, and verifying that your Facebook account has Admin permissions. Completing these prerequisites h…
- Setting Up Keyword Rules for Facebook MessengerIf you're already familiar with the Keyword Action feature in WhatsApp and Instagram, you'll find setting up a keyword rule for automated messages in WATI quite similar. This feature allows you to create a rule-based system that triggers automated responses when specific keywords…
- Setting Up New Triggers, Filters and Actions for Facebook Messenger AutomationIn this article, you’ll learn how to use the new triggers, filters, and actions to set up automated messaging rules. We’ll guide you through creating custom workflows, like welcome messages and out-of-office replies, using simple steps. By the end, you’ll know how to streamline y…
- View and Manage Facebook Messenger chats in WatiOnce you connect your Facebook Messenger account to Wati, you can easily manage your Messenger conversations from the WATI’s Team Inbox. Instructions Steps to respond to Messenger messages efficiently: Viewing Messenger Conversations - Open the Team Inbox: - Select Team Inbox fro…