Summary
Notifications and sounds in WATI help you stay updated on incoming messages and activities. However, constant alerts can become overwhelming. That’s why WATI allows you to customize notifications based on your preferences. This guide explains how to manage both notifications and sounds, ensuring you only receive the updates that matter to you.
Instructions
Managing Notifications and Sounds
You can adjust your notification settings in just a few steps.
1. Open Notification Settings
Click on your avatar/profile icon in the top-right corner of the WATI dashboard.
In the right-side panel, click Manage Notifications.
2. Customize Your Notifications
On the Notification Settings page, you’ll see a list of all available notification options.
Enable or disable specific notifications based on your needs.
Ensuring Browser Notifications Work
For notifications to function properly, your browser must allow WATI to send notifications. If you’re not receiving alerts, follow these steps to enable notifications in Google Chrome:
Enable Notifications in Chrome
Click the three-dot menu in the top-right corner of Chrome and select Settings.
Navigate to Privacy and Security > Site Settings.
Scroll down and click Notifications.
Find WATI in the list and ensure it is set to Allow. Note: If WATI is not listed, click Add, enter the WATI URL, and select Allow.
After making these changes, refresh the WATI page to apply your new settings.
Frequently Asked Questions (FAQs)
General Questions
1. Why should I customize my notifications in WATI?
Customizing notifications helps you stay informed about important updates while avoiding unnecessary distractions. You can choose which notifications you receive based on your preferences.
2. What types of notifications can I enable or disable in WATI?
WATI provides various notification options, such as message alerts, system updates, and activity notifications. You can manage them in the Notification Settings section.
Managing Notifications
3. How do I access notification settings in WATI?
Click on your avatar/profile icon in the top-right corner of the WATI dashboard.
In the right-side panel, click Manage Notifications.
4. How do I turn off unwanted notifications?
Once you're in the Notification Settings page, simply toggle off the notifications you don’t want to receive. Changes are applied immediately.
Browser Notification Issues
5. Why am I not receiving WATI notifications in my browser?
If you're not receiving notifications, your browser settings may be blocking them. Ensure that WATI is allowed to send notifications by checking your browser settings.
6. How do I enable browser notifications for WATI in Google Chrome?
Follow these steps:
Click the three-dot menu in the top-right corner of Chrome and select Settings.
Go to Privacy and Security > Site Settings.
Scroll down and click Notifications.
Locate WATI and set it to Allow.
If WATI is not listed, click Add, enter the WATI URL, and select Allow.
7. My notification settings are correct, but I still don’t receive alerts. What should I do?
Try the following troubleshooting steps:
Refresh the WATI page after updating your settings.
Restart your browser to apply changes.
Ensure your device’s system notifications are enabled.