Summary
Upgrading or downgrading your WATI plan is simple. In this article, you'll learn how to change your plan step by step, along with important considerations to keep in mind before making any changes.
Steps to Upgrade or Downgrade
Log in to your WATI platform account.
Go to More > Account Details > Your Plan under the Billing Information section.
Select the plan you want to upgrade or downgrade to from the available options.
Important Notes
The charges for your new plan will take effect immediately upon selection.
Refunds are not provided for plan changes, so please review your choice carefully before confirming. For additional help or details, feel free to reach out to our support team.
Frequently Asked Questions (FAQs)
General Information
1. Can I change my WATI plan anytime?
→ Yes, you can upgrade or downgrade your WATI plan at any time through your account settings.
2. Is there a limit to how often I can change my plan?
→ No, there is no limit to how frequently you can upgrade or downgrade your plan. However, keep in mind that charges for the new plan will take effect immediately.
Upgrading Your Plan
3. How do I upgrade my WATI plan?
→ To upgrade, follow these simple steps:
Log in to your WATI account.
Go to More > Account Details > Your Plan under the Billing Information section.
Choose the plan you wish to upgrade to and confirm your selection.
4. Will I be charged immediately after upgrading?
→ Yes, the charges for your new plan will be applied immediately after you select your upgrade.
Downgrading Your Plan
5. How do I downgrade my WATI plan?
→ To downgrade your plan, follow the same steps as upgrading:
Log in to your WATI account.
Navigate to More > Account Details > Your Plan under Billing Information.
Select the lower plan you want and confirm your selection.
6. Can I downgrade my plan at any time?
→ You can easily downgrade your plan at any time, similar to the upgrade process. To avoid any surprises, please note that downgrade changes will be applied at the beginning of your next billing cycle.
Billing and Refunds
7. Will I receive a refund if I downgrade or change my plan mid-billing cycle?
→ Refunds are not provided for plan changes. Please review your plan carefully before confirming the change to avoid any surprises.
8. Will I be charged extra if I downgrade to a cheaper plan?
→ No, you will only be charged extra when you downgrade. However, please note that you will not receive any refunds for the previous plan if there are unused days left in the current billing cycle. To know more, please check the terms and conditions.