How to log in to Wati without a Client ID

Summary

You can now log in to Wati and reset your password without entering a Client ID. Use your email address and password, a one-time password (OTP), or Google sign-in to access your account. If you forget your password, verify your email address with an OTP to reset it.

Instructions

Follow the steps below to log in to your Wati account or reset your password without a Client ID. Make sure you can access the email address associated with your account.

Log in to Wati without a Client ID

• Go to Wati login page (https://live.wati.io/login).

• Enter your email address.

• Choose one of the available login methods:

1. Email and password: Enter your password and select Login.

2. Login with OTP: Select Login with OTP and follow the instructions to verify your email address.

3. Login with Google: Select Login with Google and follow the on-screen instructions.

• Once your identity is verified, Wati will direct you to your account.

If your email address is linked to multiple Wati accounts, you'll see a list of those accounts, including the account type, connected phone number, and account status. Select the account you want to log in to.

Reset your Wati password without a Client ID

If you forget your password, you can reset it using your email address.

• Open the Wati login page and select Forgot password.

• Enter the email address associated with your Wati account.

• Enter the OTP sent to your email address to verify your identity.

• Follow the on-screen instructions to set a new password.

Once you've reset your password, use your email address and new password to log in to Wati.

Key points to remember

• You don't need a Client ID to log in or reset your password with the new Wati login flow.

• You can log in using your email address and password, OTP, or Google sign-in.

• You must verify your email address with an OTP before resetting your password.

Frequently Asked Questions (FAQs)

Wati login without a Client ID

1. Do I need a Client ID to log in to Wati?

No. With the new Wati login flow, you can log in to Wati using your email address and password, a one-time password (OTP), or Google sign-in without entering a Client ID.

2. Which login methods can I use to access my Wati account?

You can log in to Wati using any of these methods:

• Email and password: Enter your email address and password.

• Login with OTP: Verify your email address using the OTP sent to your inbox.

• Login with Google: Sign in using your Google account.

3. What happens if my email address is linked to multiple Wati accounts?

After verifying your identity, Wati displays a list of accounts linked to your email address. The list includes each account's type, connected phone number, and account status. Select the account you want to access.

4. How many Wati accounts can I see in the account picker?

The Wati account picker displays up to 20 accounts. If your email address is linked to more than 20 Wati accounts, you must use the Login with OTP option to access your account.

Wati password reset

5. Do I need a Client ID to reset my Wati password?

No. You can reset your Wati password using the email address associated with your Wati account, without entering a Client ID.

6. How do I verify my identity when resetting my Wati password?

You must enter the OTP sent to the email address associated with your Wati account. Once your email address is verified, you can set a new password.

Availability

7. Is login without a Client ID available to all Wati customers?

Yes. Login without a Client ID is available to all Wati customers and is being rolled out in phases. If the option is not visible in your account yet, it should become available soon.