Collection
Wati Essentials
10 articles
- Guidelines for choosing your display nameThis help article provides clear guidelines for choosing and formatting a display name for your WhatsApp Business account. It explains the importance of a display name in setting up your WhatsApp Business API, ensuring compliance with WhatsApp's policies, and representing your bu…
- How to change or update your WhatsApp display nameYou can change your WhatsApp display name from WhatsApp Manager. After you submit a new name, Meta reviews it before the change can be applied. This guide explains how to update your display name, what to do if the new name is rejected, and how to apply the approved name in Wati.…
- How to connect your WhatsApp number to Wati (via Embedded Signup - Cloud API)Embedded Signup lets you connect your WhatsApp Business number to Wati through a guided setup process, without manually configuring the API. This guide explains the difference between Embedded Signup and WhatsApp Coexistence, outlines what you need before you begin, and walks you…
- How to create and log into your Wati accountThis guide explains how to set up your Wati account. It covers the prerequisites you'll need before getting started, how to purchase a Wati plan, and what to expect during Meta's business verification process. It also explains the messaging limits for unverified businesses and ho…
- How to log in to Wati without a Client IDYou can now log in to Wati and reset your password without entering a Client ID. Use your email address and password, a one-time password (OTP), or Google sign-in to access your account. If you forget your password, verify your email address with an OTP to reset it. Note: Logging…
- How to update your WhatsApp Business profileYour WhatsApp Business profile helps customers identify and connect with your business. This article explains how to update your profile information in Wati, including your profile picture, business description, address, email address, and website. Instructions Keeping your Whats…
- Marketing Messages Lite (MM Lite): All you need to KnowMarketing Messages Lite (MM Lite) is a Meta feature designed to improve the delivery of marketing messages on WhatsApp. Most Wati customers have already moved to MM Lite, and only a small number of accounts still need to enable it. If your Wati account has not yet enabled MM Lite…
- Migrating from On-Premise WhatsApp Business API to WhatsApp Cloud APIMeta has discontinued the WhatsApp On-Premise API in favor of the WhatsApp Cloud API. If you still use the On-Premise API with Wati, this article explains the changes you need to be aware of and the technical updates required to continue using your integration. Instructions Why m…
- Onboarding with Embedded Signup: Using free number or skipping websiteWhen you sign up for Wati, Meta offers a free WhatsApp number (+1 555) to help you get started quickly. This is useful for testing and onboarding, but it comes with some limitations. To access advanced features such as campaigns, messaging tiers, and the green tick (verified badg…
- Prerequisites before you get started with WatiBefore you can start using Wati, you'll need to meet a few setup requirements. This guide explains the prerequisites for creating a Wati account, how to complete the signup process, what to expect during account activation, and how Facebook Business verification affects your What…