Collection
Managing Your Phone Number
7 articles
- How to connect your WhatsApp phone number to Facebook and Instagram pagesYou can connect your WhatsApp Business Platform phone number to your Facebook Page to enable Click-to-WhatsApp ads on Facebook and Instagram. Once connected, you can add a Send message button to your ads, allowing customers to start conversations with your business directly on Wh…
- How to create a click to chat link and QR code for your WhatsApp numberA WhatsApp QR code makes it easy for customers to start a conversation with your business without manually saving your phone number. This article explains how to create a WhatsApp Click-to-Chat link and convert it into a QR code using Wati’s WhatsApp QR Code Generator Tool. Instr…
- How to manage user access with Multiple Whatsapp Numbers connected in WatiThis guide explains how Wati customers with multiple whatsapp numbers (MWA) can create users and control their access to communication channels. It covers how to assign connected channels - such as WhatsApp numbers, Instagram, and Messenger - to specific users based on your opera…
- How to update or change the connected phone number and business portfolio in WatiIf you need to update your phone number or change the connected Business Portfolio in Wati, this guide explains the requirements and steps for making the change. You must have admin access to the Meta Business Manager (Meta Business Portfolio) to update or change the connected Wh…
- Manage multiple WhatsApp numbers in a single Wati accountWati now supports managing multiple WhatsApp numbers under a single Business plan account. This guide explains how the new feature works, what it means for your existing subscription, and what to expect during the release. With this update, you no longer need a separate Wati acco…
- Things to know before setting up multiple WhatsApp numbersIf you are planning to connect multiple WhatsApp numbers to a single Wati account, it is important to understand how features, access controls, analytics, and reporting work across those numbers. This guide explains the key considerations, including Shopify limitations, shared re…
- Understanding your WhatsApp phone number connection statusThis help article provides an overview of the different statuses your WhatsApp phone number can be in. It covers what each status means, how to proceed if your number is offline, and where to get help when you need it. Instructions Understanding Your WhatsApp Phone Number Status…