WATI offers three pricing plans (Growth, Pro, and Business), each with a set number of free monthly chatbot sessions. Billing is based on a "Pay Per Conversation" model, but you receive 1,000 free service conversations each month. Your WATI account operates on a pre-paid system, requiring you to add credits to send messages beyond the free allowances.

WATI offers three main pricing plans to suit different business needs:

Each plan includes a specific number of free monthly chatbot sessions. A chatbot session is an interaction between your chatbot and a user. Once those free sessions are used, additional sessions are charged based on your plan. For detailed information about each plan, including the number of free chatbot sessions and other features, please visit our Wati Pricing Plans page.

WATI uses a "Pay Per Conversation" billing model. This means you pay for each conversation you have with your customers, in addition to the monthly fees. Good news! Every month, you get 1,000 Service Conversations for free. Service Conversations are conversations initiated by your business, often to send updates or notifications. This free allowance resets on the 1st of every month.

Your WATI account works like a pre-paid phone. You need to add credits to your account before you can send messages that aren't covered by the free allowances. Think of it like topping up your phone with credit before making calls.

→ WATI offers three main pricing plans: Growth, Pro, and Business. Each plan is designed to cater to different business needs and includes a specific number of free monthly chatbot sessions.

→ WATI charges based on the number of conversations you have with your customers, in addition to the monthly fees. You pay for each conversation beyond the free allowances.

→ Service Conversations are interactions initiated by your business, such as sending updates or notifications. You receive 1,000 free Service Conversations every month, and this allowance resets on the 1st of each month.

→ Your WATI account operates like a pre-paid phone. You need to add credits to your account to send messages that exceed the free allowances. Think of it as topping up your phone with credit before making calls.

→ Free chatbot sessions refer to interactions between your chatbot and users. Once the free sessions are used up, additional sessions are charged based on your selected plan.

→ If you exceed your free allowances, additional sessions and conversations will be charged based on your pricing plan. Ensure you have sufficient credits in your account to cover these charges.