Automation
Automate messages, triggers, and actions to streamline communication.
20 articles
How to set your working hours in Wati
How to set up routing
What are Reply Materials?
Setting Up Reply Materials
How to automate replies with keyword matching
How to create and use WhatsApp Flows in Wati
Understanding custom attributes for WhatsApp Flows in Wati
How to use the Sequence feature
General FAQs: Automation
Getting started with Rule-Based automation in Wati
Understanding built-in automation rules: Out of Office (OOO) and Welcome Message
How to set up Triggers in rules
How to set up Filters in rules
How to set up Actions in rules
How to create keyword-based rules
How to automatically assign a chat to the last assignee
How to configure follow-ups when a customer doesn’t reply