👋 Hey! How can we help?

How to get more Add-On Users?

Wati Pricing Update

What are Monthly Chatbot Sessions?

Wati Pricing Plans

RBI e-Mandate Latest Guidelines

Export Chats from Wati

How to top-up WATI credits?

What is Conversation Based Pricing?

Estimating your conversation usage cost

How to top up credits in Wati?

How to setup auto recharge for broadcast credit?

What are possible common errors in embedded signup flow?

How to change your display name on WATI

Guidelines to choose your Display Name

Phone Number Disconnected

Phone Number Connection Status

How to change your phone number on WATI

Migrate your phone number to WATI from another BSP

How to add WhatsApp number to Facebook or Instagram pages

How can I create a QR Code for my WhatsApp Number?

How should I choose a phone number for WhatsApp?

Steps to use phone number that has been registered with Whatsapp Business before

Meta Business Verification not required to Increase your Messaging Limit

Why your business can't be verified?

How can I contact Facebook Team for Business Verification Issues?

What if the 'Start Verification' button is greyed?

What documents are required for Facebook Business Verification?

What are the steps to get Facebook Business Verification?

How to check whether your business is verified?

Where to find the Facebook Business Manager ID?

Does Facebook Business Verification Required?

How to subscribe to account update web-hooks?

How to appeal to facebook if Business actually follows WhatsApp Commerce policies?

What kind of business will be rejected by WhatsApp?

How to check WhatsApp Business Account (WABA) Status?

Everything you need to know about your WhatsApp Manager

How to access WhatsApp Manager?

Blue Tick Verification for your business

Multi-channel Team Inbox

Phone number masking in Team Inbox

Different types of chat status in WATI

Supported media types & sizes on WATI

Copy Conversation URL

WATI Account running Slow

What happens if someone you blocked messages you again?

How to download chats from WATI?

How to search and filter chats?

How to use quick replies/canned replies?

How to add custom parameters/attributes?

How to add a tag to chat?

How to add contact to Favorite?

How to start a new Chat?

Why is Meta/Wati restricting my messages?

How can I enable click tracking for my templates?

"Message Undeliverable" when sending template messages

How can I use coupon codes?

How can I send catalog messages?

How to easily broadcast to a subset of your Shopify customers on Wati?

Messaging limit for Click-to-WhatsApp Ads (CTWA)

How to allow users to Opt-Out or Unsubscribe from Broadcasts?

Troubleshoot common errors in WATI

How can I search and filter Broadcasts?

Where can I see Broadcast Statistics?

What is a Broadcast History?

How do I edit or delete a scheduled broadcast?

Is there a limit of broadcast messages?

How to send message to someone who is not in the Contact List?

Tips to send personalized media content broadcast to each number

What are limited time offer templates?

How to create a carousel template

Troubleshoot template message rejection

How to trigger a chatbot with template?

How to add buttons to templates?

Template Message Guidelines

How to get Opt-in for WhatsApp Messaging?

How to use interactive messages?

Are non-transactional messages allowed with WhatsApp Business APIs?

How to create and submit template messages in WATI?

How do I check and add credit to send broadcast template message

How to export and import template messages from one environment to a new environment?

How to add buttons with template messages?

How to avoid template message rejection?

Could I attach a PDF or image into a template message?

What are the supported languages for template update?

What is the max numbers of template message submission?

Template Category Guidelines

What are template formatting rules?

What is a template message?

What are actions in Template Messages Page?

What is the difference between template message and session message?

How do I increase the expiry time of chats?

Mandatory fields & specifications required to be added to product items when creating catalog

How to set up a checkout flow for catalog orders using Wati Chatbot builder

How to add variants for items when Catalog created using Google Sheet

What are item variants in a catalog

How to enable Auto Checkout and collect payment for my Catalog order?

How to collect online payment for catalog orders using Razorpay payment gateway

Orders page to display Catalog orders

How to collect customer order details from Catalog orders using Google sheets

How to use Sync button for Catalog feature

How to trigger a reply message once the “View sent cart” catalog message is sent from customer

What are sets & How to create sets in your catalog

How to use Wati Chatbot builder to send Catalog Messages

How to send Catalog messages via Keyword action

How to enable Catalog feature for your Wati WhatsApp API number

Operator Performance chart

Team Inbox scheduled report

Overview section

Introduction to Team Inbox Analytics

How to delete contact attribute in bulk?

How to add an attribute in bulk to a list of contacts?

How do I search and sort contacts?

How do I remove contacts?

How can I edit a contact?

How to import contacts to Wati?

How to add attributes to a contact?

How to add a single contact?

How to force logout a specific user from all active sessions?

How to view, search and delete users?

Detail Access Menu of each Roles

How to add team and assign user to team?

What should you do in case of payment failures?

How can I download the past invoices?

How do I Cancel My WATI subscription?

What are the working hours for WATI Support Team?

How to change my timezone in WATI?

How to change language for WATI?

How to manage notifications and sound?

Are your CTWA ads giving you good conversions? Track this in Wati with 4 easy steps

Crash course in CTWA - all you need to know to get started!

CTWA Feature Highlights on WATI

Learn more about Filters

Learn more about Actions in Rules

Learn more about Triggers

How to create an Attribute rule?

Custom Attributes for Whatsapp Flows

Whatsapp Flows

<Coming soon> KnowBot advanced settings

AI powered KnowBot

Salesforce Integration

WhatsApp and Razorpay Integration

Google Calendar Integration

How to connect your Instagram account to Wati

Pre-requisites for connecting your Instagram account

Introduction to Instagram @Wati

View Instagram chats in Team Inbox

How to collect WhatsApp numbers from Instagram automatically?

New Triggers, Filters and Actions available for Instagram Automation

Keyword filtering for Instagram

How to set up Out of Office and Welcome messages for Instagram