Wati.io

How to Add a Contact in Wati

How to Add Custom Attributes to Contacts

How to Bulk Delete Contact Attributes

Importing Contacts to Wati: A Step-by-Step Guide

How to Bulk Update Contact Attributes

How to Edit or Delete a Scheduled Broadcast

Getting Opt-in for WhatsApp Messaging: A Step-by-Step Guide

How to Extend Chat Expiry Time in WhatsApp

How to Send a Message to Someone Not in Your Contact List

How to Troubleshoot Common Errors

Understanding Broadcast History

How to Allow Users to Opt-Out or Unsubscribe from Broadcasts?

How to Send Personalized Media Content in a Broadcast

How can I use Wati to Broadcast only certain customers from my Shopify store?

Is there a Limit to Broadcast Messages?

How to Search or Filter Broadcasts

Understanding Broadcast Statistics

Why are My Messages being Restricted?

What is the difference between Template Message and Session Message?

Best Practices to Avoid Template Message Rejection

What are Template Formatting Guidelines?

How can I extend the expiration time for chats?

Troubleshooting Template Message Rejections

What are the maximum number of Message Templates I can submit?

How to use Interactive Messages

What is a Template Message?

Adding Buttons to Template Messages

How to Send Images or PDFs Using WATI Template Messages

How Can I Enable Click Tracking for my Templates?

Resolving 'Message Undeliverable' when Sending Template Messages

What are limited time offer Templates?

How to Export or Import Template Messages

What are actions under Template Messages Page?

Supported Languages for Template Messages

Setting Up Quick Replies and Chatbot with a Template Message

Understanding Template Message Guidelines

How to Use Coupon Codes in Templates

How Can I Send Catalog Messages?

How to Create and Submit Template Messages

Understanding Template Message Categories

How to Use Predefined Segments in Broadcast Campaigns

General FAQs: Broadcasts

General FAQs: Unable to Send Messages

General FAQs: Template Messages

Improve Your WhatsApp Templates with Wati’s New AI Marketing Assistant

Discover how to send messages to multiple contacts efficiently.

Broadcast and Bulk Messages

Find answers and get help from Intercom Support and Community Experts

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