WhatsApp Chat Button Integration
Adding a WhatsApp Chat Button to your website. This does not apply to WATI customers with Shopify or Woocommerce integrations. You can directly add the WhatsApp chat button from the integration page…
WooCommerce Integration
WATI can be natively integrated with Woocommerce using a Plugin. Use cases for this integration: Add a live WhatsApp chat button to your website. Send automated messages for the following scenarios:…
WATI Embedded Team Inbox in Zoho
Zoho CRM Integration with WATI can be done with any version of Zoho CRM, but to use WATI embedded Team Inbox feature, you need the Zoho Professional Plan or higher. In this guide, we will talk about…
Backup WhatsApp Chats
Backing up your WhatsApp Chats With A Chrome Plugin. WhatsApp Chat Backup Plugin has been deprecated since 20th May 2024. We no longer support backing up chats using our Google Chrome Plugin. In this…
Explore our Free trial
With our 7-days Free Trial, you can try out various functionalities of WATI without paying anything. There are quite a lot of WATI functions that TRIAL users can check out and try - don't be a strang…
How to add WhatsApp number to Facebook or Instagram pages
Adding a WhatsApp button to your Facebook page, website and Instagram will help you generate highly qualified leads. In this article, we'll learn how we can add a WhatsApp chat widget to these platforms.
Wati Pricing Plans
The pricing for Wati subscriptions and add-ons may vary by country. Please check your Wati account to get the exact price in your currency or go to https://www.wati.io/pricing/. Wati provides 3 Prici…
Creating click-to-chat link
Since your clients need to add your WhatsApp number to chat with you, it's easy to include a short link in your social profiles or online, so that they can click to chat with you directly. You can us…
Automatic chat assignment (Round Robin assignment)
This article explains how Team Inbox admins can setup automatic chat assignment for their users. What is automatic chat assignment? Automatic chat assignment refers to the process by which the Bot wi…
How to start a new Chat?
Starting a new chat. It is fairly simple to start a new chat, follow these steps: Login to your WATI account. Navigate to your Team Inbox. Click on the "New Message ✏️" button. Now, there are two opt…
How to use Sync button for Catalog feature
If you have added New product items in the Catalog or have created new Sets in the Catalog then to get the Sets or New product items to be updated in WATI the Sync button is used. All you need to do…
What if the 'Start Verification' button is greyed?
UPDATE To find your Facebook BMID, please refer to this article. Alternatively, if you apply for WhatsApp API directly from our website , your button will be automatically enabled. What would you do…
Operator Performance chart
Introduction. The operator performance chart provides a comprehensive overview of all the important operator metrics, per team inbox operator. It is provided in an easy to compare tabular format whic…
How to add buttons to templates?
Creating call-to-action buttons in a template. WhatsApp allows us to create templates with Call-To-Actions (CTA) buttons. A maximum of 7 buttons can be created in a template (4 CTAs and 3 quick repli…
Different types of chat status in WATI
This article will help you understand the different chat status we use in WATI team Inbox and what do they mean. Status Description Open Open chats allow for free 2 way communication between users an…
