Migrate your phone number to WATI from another BSP

How To Import WhatsApp Chats

Backup WhatsApp Chats

Get your own WATI custom Sub-domain

Green Tick Verification for your business

How should I choose a phone number for WhatsApp?

What is the difference between Whatsapp Business and WATI?

Steps to use phone number that has been registered with Whatsapp Business before

Get started with WATI

What are possible common errors in embedded signup flow?

How can I contact Facebook Team for Business Verification Issues?

What if the 'Start Verification' button is greyed?

What documents are required for Facebook Business Verification?

What are the steps to get Facebook Business Verification?

How to check whether your business is verified?

Where to find the Facebook Business Manager ID?

Why is Facebook Business Verification required?

How to check WhatsApp Business Account (WABA) Status?

Everything you need to know about your WhatsApp Manager

How to access WhatsApp Manager?

Our Roadmap - See What's Planned

How to add WhatsApp number to Facebook or Instagram pages

WhatsApp Chat Button Integration

Creating click-to-chat link

How can I create a QR Code for my WhatsApp Number?

How to change your display name on WATI

Guidelines to choose your Display Name

Phone Number Disconnected

Phone Number Connection Status

How to change your phone number on WATI

How to subscribe to account update web-hooks?

How to appeal to facebook if Business actually follows WhatsApp Commerce policies?

What kind of business will be rejected by WhatsApp?

PRO plan: Support export chat

What are difference between WATI Standard and Pro plan

Key Differences Between WATI CRM and WhatsApp API Gateway

What is the pricing for WATI CRMs & APIs?

WhatsApp Pricing Update - New Conversation Categories

How to top-up WATI credits?

What is Conversation Based Pricing?

What are the costs of sending Business Initiated and User Initiated Conversations?

How to setup auto recharge for broadcast credit?

Different types of chat status in WATI

Supported media types & sizes on WATI

Copy Conversation URL

WATI Account running Slow

What happens if someone you blocked messages you again?

How to download chats from WATI?

How to search and filter chats?

How to use quick replies/canned replies?

How to add custom parameters/attributes?

How to add a tag to chat?

How to add contact to Favorite?

How to start a new Chat?

What features does WATI Team Inbox offer?

Broadcast Sequence Sheet Add-on

Messaging limit for Click-to-WhatsApp Ads (CTWA)

How to allow users to Opt-Out or Unsubscribe from Broadcasts?

Troubleshoot common errors in WATI

How can I search and filter Broadcasts?

Where can I see Broadcast Statistics?

What is a Broadcast History?

How do I edit or delete a scheduled broadcast?

How do I add a new Broadcast?

Is there a limit of broadcast messages?

How to send message to someone who is not in the Contact List?

Tips to send personalized media content broadcast to each number

How to use Google Drive to host media files for templates

Troubleshoot template message rejection

How to trigger a flow with template?

How to add buttons to templates?

Template Message Guidelines

How to get Opt-in for WhatsApp Messaging?

How to use interactive messages?

Are non-transactional messages allowed with WhatsApp Business APIs?

How to submit template messages on WhatsApp Manager?

How do I check and add credit to send broadcast template message

How to export and import template messages from one environment to a new environment?

How to add buttons with template messages?

How to avoid template message rejection?

Could I attach a PDF or image into a template message?

What are the supported languages for template update?

What is the max numbers of template message submission?

What are the category values of Template Message?

What are template formatting rules?

How do I create a Template Message?

What is a template message?

What are actions in Template Messages Page?

What is the difference between template message and session message?

How do I increase the expiry time of chats?

How to delete contact attribute in bulk?

How to add an attribute in bulk to a list of contacts?

How do I search and sort contacts?

How do I remove contacts?

How can I edit a contact?

How to import contacts from Excel?

How to add attributes to a contact?

How to add a single contact?

How to force logout a specific user from all active sessions?

How to view, search and delete users?

Detail Access Menu of each Roles

How to add team and assign user to team?

How do I add more users to my account?

Dashboard

How to collect online payment for catalog orders using Razorpay payment gateway

How to check your billing history?

What should you do in case of payment failures?

How can I download the past invoices?

How can I manage the billing and payment methods?

How do I unsubscribe from WATI?

What are the working hours for WATI Support Team?

How to change my timezone in WATI?

How to change language for WATI?

How to manage notifications and sound?

How can I update my WhatsApp Profile Picture & add business details?

Orders page to display Catalog orders

How to collect customer order details from Catalog cart messages in a Google Sheet

How to use Sync button for Catalog feature

How to trigger a reply message once the “View sent cart” catalog message is sent from customer

What are sets & How to create sets in your catalog

How to use WATI Flow builder to send Catalog Messages

How to send Catalog messages via Keyword action

How to enable WhatsApp Catalog feature for your WATI number

2022.09.1 - Released on Dec 2022

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2022.06.1 - Released on July 2022

2022.05.2 - Released on June 2022

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Mobile version 3.2.0 - Released on 4th December 2022

Mobile version 3.1.1 - Released on 22nd June 2022

Mobile version 3.0.3 - Released on 22nd May 2022

Mobile version 3.0.0 - Released on 15th May 2022

Mobile version 2.9.0 - Released on 30th Apr 2022

Mobile version 2.8.0 - Released on 8th Apr 2022

Mobile version 2.7.1(hotfix) - Released 24th Mar 2022

Mobile version 2.7.0 - Released on 14th Mar 2022

Mobile version 2.6.0 - Released on 23rd Feb 2022

Mobile version 2.5.0 - Released on 15th Feb 2022

Mobile version 2.4.0 - Released on 29th Jan 2022

Mobile version 2.3.0 - Released on 20th Jan 2022

Mobile version 2.2.0 - Released on 7th Jan 2022

2021.07.1 - Released on Jan 2022

2021.06.1 - Released on Nov 2021

2021.05.2 - Released on Sep 2021

2021.05.1 - Released on July 2021

2021.04.1 - Released on May 2021

2021.03.1 - Released on Apr 2021

2021.02.1 - Released on Mar 2021

2021.01.1 - Released on Feb 2021

2021.07.1 - Released on Dec 2021

RBI e-Mandate Latest Guidelines

2020.12.1 - Released on Jan 2021

2020.11.1 - Released on Dec 2020

2020.10.1 - Released on Oct 2020

2020.09.1 - Released on Sept 2020

2020.08.1 - Released on Aug 2020

2020.07.1 - Released on July 2020

2020.06.1 - Released on May 2020

2020.05.1 - Released on May 2020

2020.04.1 - Released on Apr 2020

Mobile version 3.5.0 - Released on 18th Apr 2023

Mobile version 3.4.0 - Released on 17th Mar 2023

Mobile version 3.3.0 - Released on 10th Feb 2023

WhatsApp and Razorpay Integration

Google Calendar Integration