Table of Contents

How to import contacts to Wati?

  • Click the "Import" button to import contacts.
  • The next step is to browse the files and upload the CSV file. The button for Map Columns becomes active after the file has been uploaded.

  • The CSV sheet's columns need to be mapped in this step.
    • Please note that "Name" and "Phone" are both mandatory to map here.

  • The other column's mapping is optional but you can map them using the dropdown's search feature, to map the columns.
  • The Confirm Import button will become active once the Name and Phone fields have been mapped.

Please make sure the csv format you are using for import is like the one shown below:


How did we do?

How can I edit a contact?

How to add attributes to a contact?