Released in 2023

UI updates for the Team Inbox chat list

This article introduces the new changes we have done to the Team Inbox chat list to make it easier for operators to identify and decide the chats that need to be responded to. Operator name. You can…

Updated by Anuja

Release Updates for 2023

To check our latest release updates from 2023, please check the below link Release Notes for WATI If you have any questions, please reach us on To suggest any feedback/feature, please…

Updated by Helpdesk

RBI e-Mandate Latest Guidelines

India's central bank, the Reserve Bank of India (RBI) announced new guidelines for recurring payments (e-Mandates) to enhance the process and security measures for card payments, including the requirement of Additional Factor of Authentication (AFA), especially for ‘card-not-present” transactions.