Free Unlimited Whatsapp Service Conversations

Tilak Raj Updated by Tilak Raj

Compare Plans: Old vs. Current

🚀 Starting November 1, 2024, all service conversations on the WhatsApp Business Platform will be absolutely free — but only with our upgraded, newer plans! Now, you can engage endlessly with your customers at no additional cost within the 24-hour customer service window.

Important: Upgrade Required

This feature is exclusive to new plan subscribers. As you are on an older plan, you'll need to upgrade to benefit from these free unlimited service conversations.

Benefits of Upgrading:

  • 💸 No More Fees: Say goodbye to service conversation charges and respond to your customers at no cost within the 24-hour service window!
  • 💬 Unlimited Engagement: Enjoy the flexibility to provide support and answer inquiries around the clock, ensuring seamless and cost-free communication.
  • 📞 Always Available: Be there for your customers with real-time, high-quality interactions, without the worry of additional fees.

We’ve enhanced our plans to provide you with more value and flexibility. Below is a complete comparison between the old plans and our current offerings. Choose the one that best fits your business needs and get more out of Wati!

Standard to Growth Plan Comparison

Feature

Old Standard Plan

Current Growth Plan

Monthly Fee

$49 / ₹2,900

$49 / ₹2,499

Monthly Fee (Annual Plan)

$39 / ₹2,380

$39 / ₹1,999

Add-on User Fee (per user/month)

$30 / ₹2,200

$12 / ₹699

Teams

10

5

Chatbot Sessions

Unlimited

1000/month free

Keyword Actions

100

25

Hubspot Integration

Yes

No

API Rate Limits

50 calls/10 sec

30 calls/10 sec

Chatbot Nodes

50

200

Shopify Catalog Checkout

No

Yes

Export Chats

No

Yes

Event-Based Automations (Rules)

No

Yes

Free Service Conversations

1000

Unlimited

Connecting Instagram Account

No

Yes

Professional to Pro Plan Comparison

Feature

Old Professional Plan

Current Pro Plan

Monthly Fee

$98 / ₹5,800

$99 / ₹5,999

Monthly Fee (Annual Plan)

$78 / ₹4,760

$79 / ₹4,499

Add-on User Fee (per user/month)

$30 / ₹2,200

$24 / ₹1,299

Teams

10

20

Chatbot Sessions

Unlimited

2000/month free

Keyword Actions

400

50

Webhooks

10

4

Broadcast Speed

20 messages/sec

40 messages/sec

API Rate Limits

50 calls/10 sec

60 calls/10 sec

Shopify Discount Popup

No

Yes

Shopify Catalog Checkout

No

Yes

Shopify Third-Party Checkout

No

Yes

Shopify Filters Synced to Wati Attributes

No

Yes

WA Flows for Lead Gen

No

Yes

Event-Based Automations (Rules)

No

Yes

WA Payments Integration with Catalog (India)

No

Yes

Knowbot (GenAI FAQ Bot)

No

Yes (250 responses/month free)

Broadcast Quick Reply Metrics

No

Yes

Limited Time Offer Templates

No

Yes

Free Service Conversations

1000

Unlimited

Connecting Instagram Account

No

Yes

Instagram Automations

No

Yes

WA Payments Integration with Shopify Catalog (Upcoming)

No

Yes

Phone Number Collection AI Bot for Instagram (Upcoming)

No

Yes

How did we do?

Contact