Table of Contents

Get started with WATI


  1. WhatsApp Phone Number (Should not have a WhatsApp account)
    If you want to delete the WhatsApp account with your number, follow these steps.
  2. Business Display Name (Should have a clear relationship with Business)
    To know about the Display Name Guide, please click here.
  3. Facebook Business Manager ID
    If you do not have a Facebook Business, please create one by clicking here.
    To verify your Facebook Business, please follow these steps.
    If your "start verification" button is greyed, please click here
  4. Working website of your business
    META requires all companies to have an active public website as this will be used to verify the products/services traded by your business.
    You can go to any free website builder and create a basic 1-page website that clearly mentions your Display name and products/services offered by your business. You can also host it anywhere with free hosting/blogs for Meta to review. This is mandatory to proceed. The website should preferably have the contact details and address of your organization. This is mandatory to get your Facebook business verification completed after onboarding.
Depending on the Business verification progress by Facebook Official Team, it usually takes about a week to get your WATI account without any limitations (mentioned below).

What if your Facebook Business is not verified?

You can still get access to WATI & WhatsApp Business API, but with limited access.

When your Facebook Business is not verified, you're subject to a few limitations -

  • You can send business-initiated messages to upto 50 contacts per 24 hours
  • You can add up to 2 numbers on WhatsApp Business API

If the conversation is initiated by the user, you can send unlimited replies to those conversations without any limitations.

How to increase your messaging limit?

If you want to increase your messaging limit, you must complete your Facebook Business Verification process and get your WhatsApp account approved.

The below flowchart explains the process for WhatsApp Business account creation:


How did we do?

What is the difference between Whatsapp Business and WATI?