Chatbot
How to build a Chatbot
How to use Chatbot Timer?
Advanced Chatbot Timer functionality was added to WATI to help our users with managing the exact time that is needed to wait for their clients to respond. To proceed to set up one's Chatbot Times, fo…
How to use Fallback Message
Fallback message is a feature implemented into Wati to help our clients with chatbots, it's used when the chatbot has one of the specific nodes: Question node, if answers were set up in the node (not…
Automatic chat assignment (Round Robin assignment)
This article explains how Team Inbox admins can setup automatic chat assignment for their users. What is automatic chat assignment? Automatic chat assignment refers to the process by which the Bot wi…
How to test a chatbot?
In this article, we will explain to you how to create a simple chatbot, test it, and finally make it live as a chatbot!! There are two ways you can test a chatbot Method 1 - "Adding keyword action" M…
Why is my chatbot not working?
After configuring a chatbot automation, you may have run into cases where your chatbot does not trigger or has stopped. In this article, we will cover the most common scenarios. Why is my chatbot not…
Advanced Chatbot Builder: Trigger Chatbot
Advanced Chatbot Builder are available in the Pro & Business Plan only. Read more about our plans. You can trigger a chatbot from another chatbot using the below node in the chatbot called "Trigger C…
How to create list message & message with reply button?
Send Interactive Messages. Interactive messages on WhatsApp are something that can be used to make user experience smoother and simpler. By using interactive messages user can select options instead…
Advance Chatbot Builder: Time Delay
When can use Time Delay in Chatbot Builder? Advanced Chatbot Builder are available in the Pro & Business Plan only. Read more about our plans. Advanced Chatbot Builder allows adding a Time Delay in a…
Export and Import of Chatbots
Exporting and Importing Chatbots in Wati. User can create several chatbots for customers, but what if user has two Wati Accounts in different environments. Can user transfers chatbots from one enviro…
Chatbot Builder: What is a node and how many types of node?
What is a node? In each chatbot, there are many nodes. A node is basically a "step" in the chatbot. When user triggers the keyword to that chatbot, bot will show the content of the first node (starti…
How to collect data with Google Spreadsheets
Please note that this Google Spreadsheets feature is an add-on to the regular plan and is charged separately. What is this about?. This is a feature within our Pro Plan add-on, which allows user to c…
Advance Chatbot Builder: Template
When can use Template in Chatbot Builder? Advanced Chatbot Builder are available in the Pro & Business Plan only. Read more about our plans. You can trigger a template from a chatbot using the below…
What features are available in advance chatbot builder
Advanced Chatbot Builder are available in the Pro & Business Plan only. Read more about our plans. In Advanced Chatbot-builder, you can add and monitor up to 25 chatbots (instead of 10 in our standar…
Advance chatbot builder: Webhook
Who can use Webhook in Chatbot Builder? Advanced Chatbot Builder are available in the Pro & Business Plan only. Read more about our plans. A Professional plan is required to use and deploy Webhooks i…
Advance Chatbot builder: Update Attribute
When can use Update Attribute in Chatbot Builder? Advanced Chatbot Builder are available in the Pro & Business Plan only. Read more about our plans. Wati Chatbot Builder allows a feature to Update Co…
Advance chatbot builder: Setup Assign User / Assign Team
When can use "Assign User" or "Assign team" in Chatbot Builder? Advanced Chatbot Builder are available in the Pro & Business Plan only. Read more about our plans. On your Wati Chatbot Builder, there…
Advance Chatbot Builder: Setup Subscribe or Unsubscribe
When can use Subscribe or Unsubscribe in Chatbot Builder? Advanced Chatbot Builder are available in the Pro & Business Plan only. Read more about our plans. On the Advanced Chatbot Builder, these two…
How to use Conditions for Chatbot Builder
Using Conditions For Wati Chatbot Builder. Conditions are very important when you want to run the same chatbot but then have separate outcomes so you use conditions to split the chatbot into two or m…
How to use Questions for Chatbot builder?
Using Question Box in Wati Chatbot Builder. The question dialogue box is very simple in Chatbot Builder and it is the most used one. Parts in Question Box. Question text : In this question box, you c…
How to build a chatbot?
How to create a new chatbot? Go to your Wati Dashboard and navigate to Automation. Click on Chatbots from the Automation Menu. Click on the green button that says "Add Chatbot". Now you will see a pa…
What and how to access Chatbot Builder?
Advanced Chatbot Builder features are included in the Pro & Business Plans only. 1. Introduction:. This feature allows us to create a no-code chatbot and can reply to customer queries in pre-defined…
