Catalog

How to collect customer order details from Catalog cart messages in a Google Sheet

This article will show how to collect your orders from Catalog. Select “Automation” from top menu and then choose Flows from the left menu. Next click on “Add Flow” button and create a new flow by gi…

Sophia
Updated 1 week ago by Sophia

How to use Sync button for Catalog feature

1. You can find the “Sync” button in the Catalog section while setting up the Keyword, as well as in the Catalog section in the Flow builder when selecting the node Sets & Products. 2. Once the Catal…

Madhavan
Updated 2 weeks ago by Madhavan

How to trigger a reply message once the “View sent cart” catalog message is sent from customer

1. As shown in the image below when the customer adds the product into the cart and places the order from the WhatsApp app the “View sent cart” message is sent. 2. Now to trigger a reply message for…

Madhavan
Updated 3 weeks ago by Madhavan

What are sets & How to create sets in your catalog

Sets can be referred to as a group of “Collections” of your product items in the catalog. By creating sets in your catalog it can make it easier for your customers to find your products in the catalo…

Madhavan
Updated 3 weeks ago by Madhavan

How to use WATI Flow builder to send Catalog Messages

Once you have enabled the Whatsapp catalog for your WATI number Select the “Automation” option from the top menu of your WATI environment. Select the option “Flows” from the left menu. Next click the…

Sophia
Updated 3 weeks ago by Sophia

How to send Catalog messages via Keyword action

Once you have enabled the Whatsapp catalog feature for your WATI number Select “Automation” option from the top menu of your WATI environment. Next, select the option “Keyword Action” from the left m…

Sophia
Updated 3 weeks ago by Sophia

How to enable WhatsApp Catalog feature for your WATI number

To get started, go to the top menu in your WATI account choose the option “Catalog” and once done you get directed to the “Catalog setup page”. Complete all 4 steps to enable the Catalog feature for…

Sophia
Updated 3 weeks ago by Sophia

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