Catalog

Mandatory fields & specifications required to be added to product items when creating catalog

To send Catalog messages make sure you have added the following fields mentioned below to the product items you have uploaded in the Catalog. 1. If you are a business selling product items in India ,…

Updated

How to set up a checkout flow for catalog orders using Wati Chatbot builder

In this article will show how you can easily in minutes set up a checkout flow for catalog orders using the Wati chatbot builder Collect customer order details using Google sheets

Updated

How to add variants for items when Catalog created using Google Sheet

1. Open your Google Sheet used for creating the Catalog and add an extra field column named " item_group_id " 2. In this field " item_group_id " enter the same group ID for all items that are variant…

Updated

What are item variants in a catalog

Variants are variations of the same items in your catalog. For example: You might sell a T-Shirt in multiple colors (red & blue) and say in different sizes (small & large). Now this T-shirt would hav…

Updated

How to enable Auto Checkout and collect payment for my Catalog order?

This feature is currently in Beta for India and available for Pro and Business Plans.. Have you been getting Catalog orders from your customers, but have no easy way to collect address info and payme…

Updated

How to collect online payment for catalog orders using Razorpay payment gateway

Check out the video below which shows how you can setup online payment for catalog orders using the WATI Chatbot builder:.

Updated

Orders page to display Catalog orders

All the Catalog orders received can be viewed in the orders page. The Orders page provides the following details. a. Customer Name b. Customer Whatsapp number c. Cart date & time d. Items in cart c.…

Updated

How to collect customer order details from Catalog orders using Google sheets

This article will show how you can collect order details using Google sheets once a checkout flow has been set up for your Catalog order. Note: 1. Watch this video on how to setup a checkout for Cata…

Updated

How to use Sync button for Catalog feature

If you have added New product items in the Catalog or have created new Sets in the Catalog then to get the Sets or New product items to be updated in WATI the Sync button is used. All you need to do…

Updated

How to trigger a reply message once the “View sent cart” catalog message is sent from customer

1. As shown in the image below when the customer adds the product into the cart and places the order from the WhatsApp app the “View sent cart” message is sent. 2. Now to trigger a reply message for…

Updated

What are sets & How to create sets in your catalog

Sets can be referred to as a group of “Collections” of your product items in the catalog. By creating sets in your catalog it can make it easier for your customers to find your products in the catalo…

Updated

How to use Wati Chatbot builder to send Catalog Messages

Once you have enabled the Whatsapp catalog for your WATI number Select the “Automation” option from the top menu of your WATI environment. Select the option “Chatbots” from the left menu. Next click…

Updated

How to send Catalog messages via Keyword action

Once you have enabled the Whatsapp catalog feature for your WATI number Select “Automation” option from the top menu of your WATI environment. Next, select the option “Keyword Action” from the left m…

Updated

How to enable Catalog feature for your Wati WhatsApp API number

To get started, go to the top menu in your WATI account choose the option “ Commerce ”. Once selected you will be directed to the Catalog Setup page as shown below where you will need to complete fou…

Updated

Contact