Reply Material

How to use the Sequence feature?

What is and where to access the sequence feature? The sequence feature is only available as part of the Professional Plan. The sequence feature allows users to schedule messages in a sequence (immedi…

Jahnavi Prasad
Updated by Jahnavi Prasad

How do I add a Reply Material?

Under Automation, the Reply Material tab allows users to set up reply material directly before creating keywords. Some support types are: In the "Reply Material" menu: Text, Document, Image, Video, S…


What is a Reply Material?

While building a Chatbot using WATI Automation, you can create fixed reply templates that can be used to reply as a part of keyword action or default action. Note: Please design the reply material su…