Shopify

Shopify Integration for TRIAL user

To set up Shopify for the trial user, the user needs to set up from both the Shopify setting page and the WATI integration page. A. Shopify setting page. From Shopify, login to your account then go t…

Helpdesk
Updated 14 hours ago by Helpdesk

Shopify Integrations for Paid WATI Users

Chat Widget. Login to WATI, access the Integration page, and click the "Shopify" icon. Upon clicking, the user will need to provide Shopify App domain and click "Install" After install, the default v…

Helpdesk
Updated 14 hours ago by Helpdesk

How to add/import Shopify Contacts into WATI

There are two methods by which you can import your contacts from Shopify over to WATI.. Method 1 - Template Batch Upload. Export all your contacts from your Shopify Customers page. Go to your WATI ac…

Helpdesk
Updated 14 hours ago by Helpdesk

How to use pre-defined variables in Shopify?

What are these pre-defined variables?. When a customer places an order or add items to a cart, Shopify will send this information directly to WATI. These variables represent information may include t…

Helpdesk
Updated 1 week ago by Helpdesk

What are fixed variables for Shopify integration?

When the user using WATI to integrate with Shopify, there is a list of fixed variables that WATI can get from Shopify that can support the user. They are: - shop_name - abandoned_checkout_url - aband…

Helpdesk
Updated 2 weeks ago by Helpdesk

How to create a COD (Cash on Delivery) Template

What is COD?. COD or "Cash on Delivery" is our Shopify feature that allows your customers to confirm or cancel their COD delivery. You may refer to our documents here for full details of what this fe…

Sophia
Updated 1 week ago by Sophia

Why are my Cash on Delivery Messages (COD) not sending in Shopify?

This article will help you to debug why your Cash on Delivery messages haven't been sending out. Set up COD for your Shopify Store. Make sure you have enabled Cash on Delivery in your Shopify store.…

Sophia
Updated 1 week ago by Sophia

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