Shopify

How to Add Product Images in Abandoned Cart Message

This article will go through how you can add images to your abandoned cart messages. Go to "Broadcast" > "Template Messages" > "New Template Message". Click "Start from Scratch". Enter in the templat…

Sophia
Updated by Sophia

What does COD and Abandoned Cart in analytics represent?

With our Shopify feature, we have analytics to support your tracking for Cash on Delivery & Abandoned Cart messages. Abandoned Cart Messages Tracking. You may access this on the left hand side of the…

Sophia
Updated by Sophia

Why are my Cash on Delivery Messages (COD) not sending in Shopify?

This article will help you to debug why your Cash on Delivery messages haven't been sending out. Set up COD for your Shopify Store. Make sure you have enabled Cash on Delivery in your Shopify store.…

Sophia
Updated by Sophia

How to add/import Shopify Contacts into WATI

There are two methods by which you can import your contacts from Shopify over to WATI.. Method 1 - Template Batch Upload. Export all your contacts from your Shopify Customers page. Go to your WATI ac…

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How to create a COD (Cash on Delivery) Message Template for Shopify app

What is COD (Cash On Delivery) Message Template?. The COD (Cash On Deliver) Message Template once enabled in the Wati Shopify App, will be sent to customers who have made a purchase from the Shopify…

Sophia
Updated by Sophia

How to set up Cash on Delivery (COD) payment mode for your Shopify store

What is Cash on Delivery?. Cash on delivery (COD) is a feature that we have introduced in the Shopify App; whereby when you have a payment option as "Cash on Delivery" set up in your Shopify store. O…

Sophia
Updated by Sophia

How to use pre-defined variables in Shopify?

What are these pre-defined variables?. When a customer places an order or add items to a cart, Shopify will send this information directly to WATI. These variables represent information may include t…

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What are fixed variables for Shopify integration?

When the user using WATI to integrate with Shopify, there is a list of fixed variables that WATI can get from Shopify that can support the user. They are: - shop_name - abandoned_checkout_url - aband…

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Shopify Integration for TRIAL user

To set up Shopify for the trial user, the user needs to set up from both the Shopify setting page and the WATI integration page. A. Shopify setting page. From Shopify, login to your account then go t…

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Shopify Integrations for Paid WATI Users

Chat Widget. Login to WATI, access the Integration page, and click the "Shopify" icon. Upon clicking, the user will need to provide Shopify App domain and click "Install" After install, the default v…

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