Default Action

Setting working hours

Setting your working hours. Setting your working hours is very important as you do not want your clients to be waiting for your reply when you are off your table, or you do not want your chat to stay…

Helpdesk
Updated 6 months ago by Helpdesk

What and how to add a Default Action?

1. What is Default Action? You can first set your current working hours. Default Action lets you automate replies for non-working hours, slow replies, 24-hour messaging timeframe. The replies for Def…

Helpdesk
Updated 6 months ago by Helpdesk

How can I set out of office message?

To set out of office message on WATI, you must first set your office hours and then set an out of office message. Steps to set your office hours 1. Navigate to 'Automation' --> 'Default Action' and c…

Helpdesk
Updated 6 months ago by Helpdesk

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