Overview

Explore our Free trial

How do I scan the QR Code on WATI Trial?

Migrate your phone number to WATI from another BSP

How To Import WhatsApp Chats

Backup WhatsApp Chats

Get your own WATI custom Sub-domain

Green Tick Verification for your business

How should I choose a phone number for WhatsApp?

What are the limitations of using WATI / WhatsApp APIs

Steps to use phone number that has been registered with Whatsapp Business before

Get started with WATI

What are possible common errors in embedded signup flow?

How can I contact Facebook Team for Business Verification Issues?

What if the 'Start Verification' button is greyed?

What documents are required for Facebook Business Verification?

What are the steps to get Facebook Business Verification?

How to check whether your business is verified?

Where to find the Facebook Business Manager ID?

Why is Facebook Business Verification required?

How to check WhatsApp Business Account (WABA) Status?

Everything you need to know about your WhatsApp Manager

How to access WhatsApp Manager?

Our Roadmap - See What's Planned

How To Link WhatsApp Number To Facebook Page

How To Add WhatsApp Number To Facebook or Instagram Pages

WhatsApp Chat Button Integration

Creating click-to-chat link

How can I create a QR Code for my WhatsApp Number?

How to change your display name on WATI

Guidelines to choose your Display Name

Phone Number Disconnected

Phone Number Connection Status

How to change your phone number on WATI

How to subscribe to account update web-hooks?

How to appeal to facebook if Business actually follows WhatsApp Commerce policies?

What kind of business will be rejected by WhatsApp?

PRO plan: Support export chat

What are difference between WATI Standard and Pro plan

Key Differences Between WATI CRM and WhatsApp API Gateway

What is the pricing for WATI CRMs & APIs?

WhatsApp Pricing Update - New Conversation Categories

How to top-up WATI credits?

What is Conversation Based Pricing?

What are the costs of sending Business Initiated and User Initiated Conversations?

How to setup auto recharge for broadcast credit?

Different types of chat status in WATI

Supported media types & sizes on WATI

Copy Conversation URL

WATI Account running Slow

What happens if someone you blocked messages you again?

How to download chats from WATI?

How to search and filter chats?

How to use quick replies/canned replies?

How to add custom parameters/attributes?

How to add a tag to chat?

How to add contact to Favorite?

How to start a new Chat?

What features does WATI Team Inbox offer?

How to make a Backward Flow

How does WATI Automation Feature work?

What is WATI Automation Feature?

What and how to setup Routing?

How do I add a Keyword Action?

What is Keyword Action?

Assign chats to your agents in Round Robin style

How to test a flow?

Why is my flow not working?

Advanced Flow Builder: Invoke New Flow

How to create list message & message with reply button?

Advance Flow Builder: Time Delay

Export and Import of Flows

Flow Builder: What is a node and how many types of node?

How to collect data with Google Spreadsheets

Advance flow builder: Template

What features are available in advance flow builder

Advance flow builder: Webhook

Advance flow builder: Update Attribute

Advance flow builder: Setup Assign User / Assign Team

Advance flow builder: Setup Subscribe or Unsubscribe

How to use Conditions for Flowbuilder

How to use Questions for Flow builder

How to build a flow

What and how to access Flow Builder?

How to use the Sequence feature?

How do I add a Reply Material?

What is a Reply Material?

Setting working hours

What and how to add a Default Action?

How can I set out of office message?

Broadcast Sequence Sheet Add-on

Messaging limit for Click-to-WhatsApp Ads (CTWA)

How to allow users to Opt-Out or Unsubscribe from Broadcasts?

Troubleshoot common errors in WATI

How can I search and filter Broadcasts?

Where can I see Broadcast Statistics?

What is a Broadcast History?

How do I edit or delete a scheduled broadcast?

How do I add a new Broadcast?

Is there a limit of broadcast messages?

How to send message to someone who is not in the Contact List?

Tips to send personalized media content broadcast to each number

How to use Google Drive to host media files for templates

Troubleshoot template message rejection

How to trigger a flow with template?

How to add buttons to templates?

Template Message Guidelines

How to get Opt-in for WhatsApp Messaging?

How to use interactive messages?

Are non-transactional messages allowed with WhatsApp Business APIs?

How to submit template messages on WhatsApp Manager?

How do I check and add credit to send broadcast template message

How to export and import template messages from one environment to a new environment?

How to add buttons with template messages?

How to avoid template message rejection?

Could I attach a PDF or image into a template message?

What are the supported languages for template update?

What is the max numbers of template message submission?

What are the category values of Template Message?

What are template formatting rules?

How do I create a Template Message?

What is a template message?

What are actions in Template Messages Page?

What is the difference between template message and session message?

How do I increase the expiry time of chats?

How to delete contact attribute in bulk?

How to add an attribute in bulk to a list of contacts?

How do I search and sort contacts?

How do I remove contacts?

How can I edit a contact?

How to import contacts from Excel?

How to add attributes to a contact?

How to add a single contact?

How to force logout a specific user from all active sessions?

How to view, search and delete operator?

Detail Access Menu of each Roles

How to add team and assign operator to team?

How do I add more agents to my account?

Dashboard

What should you do in case of payment failures?

How can I download the past invoices?

How can I manage the billing and payment methods?

How do I unsubscribe from WATI?